Payment Specialist

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia PW SEA SDN BHD Full time 60,000 - 120,000 per year

PW SEA is looking for a Payment Systems Operations Support (PS Ops) for our operations team in Malaysia. As a Payment Systems Operations Support, the primary function is to provide support for any payment system-related inquiries and validation of end-user transactions by coordinating with the relevant teams of PW SEA. You will serve as the main point of contact for partners, communicating information and processing requests to and from our internal departments to manage their accounts and revenue effectively.

Responsibilities:

  • Serve as the key point of contact between our company and its diverse payment partners.
  • Work closely with the finance team to meticulously investigate and resolve settlement issues among our payment partners, ensuring that the payment infrastructure operates efficiently and that funds are moving as intended.
  • Foster collaboration with internal stakeholders, including but not limited to finance, accounting, and accounts payable teams, to address payment inquiries, remedy payment-related issues, optimize processes, and ensure the smooth and accurate functioning of payment operations.
  • Collaborate with the technical team in standardizing payment formats and streamlining payment processes to boost efficiency, minimize errors, and fortify control mechanisms. Provide assistance in the implementation of the payment factory to guarantee its successful deployment and integration with existing systems and processes.
  • Diligently monitor and analyze payment trends, transaction volumes, and payment processing metrics to pinpoint opportunities for process enhancements and cost savings in partnership with the revenue team.
  • Devise and uphold processes that facilitate the company's scalable operation, encompassing the development and maintenance of payment guidelines, procedures, and documentation.
  • Remain abreast of industry trends and best practices within the Fintech industry

Skills & Competencies Required:

  • Bachelor's Degree program in any field, preferably from a business, commerce, finance, or related discipline.
  • At least 2 years of experience in an online payment systems environment is preferred.
  • Strong analytical and problem-solving skills to investigate payment issues, analyze transaction data, and support process improvements
  • Excellent communication skills. Proficiency in English, Mandarin, and other foreign languages is preferred. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
  • Capacity and willingness to work full-time in Brickfields, Kuala Lumpur

Why join PW SEA?

If you are eager to take your career to the next level in the payment industry, this is the opportunity for you. We offer:

  • Competitive compensation depending on experience and skills
  • Career Growth Opportunities
  • High energy, international, and innovative team
  • Travel Opportunities to different Global Offices
  • Leave Entitlement

This role is the ideal opportunity for someone looking for new challenges that would allow them to make a noticeable, positive impact in the company while learning and adapting to our fast-paced scale-up environment.

As part of our pioneer team in Kuala Lumpur, you will have a lot of opportunities to develop your career further with us. With future expansion plans, now is a great time to join us on our journey to change the way we pay.

Notes: Only shortlisted candidates will be contacted.

Job Type: Full-time

Pay: RM5, RM5,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Education:

  • Bachelor's (Preferred)

Work Location: In person

  • Payment Operations Specialist

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Group Full time 90,200 - 108,000 per year

    About Zeal GroupZeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a tam of 700+ employees across the globe Our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus We are a product and people...

  • Banking & Payments Specialist/Manager

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Bitunix Fintech Full time 100,000 - 120,000 per year

    Location: RemoteIndustry: Fintech, Crypto, ForexLanguage: Preferably Chinese/Mandarin SpeakerExperience: 3+ years in payments, banking, or fintechJob OverviewBitunix is hiring a Banking & Payments Specialist/Manager to manage global payment flows, enhance fiat/crypto transaction efficiency, and support banking infrastructure growth.Key...

  • Payment Specialist

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Vantive Full time 60,000 - 120,000 per year

    Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while...

  • Payments Operations Specialist

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Exness Full time 80,000 - 120,000 per year

    At Exness, we are not just a leading trading broker—we've reimagined what it takes to be a leader. With 40M+ trades a day and 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for 1M+ clients worldwide.Recognised globally as a Best Place to Work, we're a people-first company where long-term wins always matter...

  • Outbound Specialist – Payment Reminder

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full time 24,000 - 36,000 per year

    We're on the lookout for a confident and customer-focused Outbound Specialist to join our vibrant team in Plaza Sentral.In this role, you'll be reaching out to customers via phone to provide friendly payment reminders and ensure they continue enjoying uninterrupted service from Malaysia's leading broadcasting brand.This isn't a debt collection job — it's...

  • Payment Manager

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SEA Gamer Mall Sdn Bhd. Full time 72,000 - 96,000 per year

    We're looking for a proactive, driven professional to take charge of our payments and help us level up our offerings.Your Role:Lead, mentor, and develop a team of payment specialists to achieve operational and strategic goals.Build team capability, set clear objectives, and ensure continuous skill enhancement.Foster a collaborative environment that drives...

  • R530841 GDO STS Payment Specialist

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Half the sky Full time 60,000 - 80,000 per year

    ​Happy Holidays from all of us at OrganonWe hope this festive season brings you joy and relaxation. At Organon, we truly value the importance of taking time off to recharge. Thats why many of our offices are closed, and our team, including the Global Talent Attraction members, are enjoying a well-deserved break to celebrate the holidays.During this time,...

  • Payment System Operation Specialist

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PW SEA SDN BHD Full time 72,000 - 96,000 per year

    PW SEA is looking for a Payment Systems Operations Support (PS Ops) for our operations team in Malaysia. As a Payment Systems Operations Support, the primary function is to provide support for any payment system-related inquiries and validation of end-user transactions by coordinating with the relevant teams of PW SEA. You will serve as the main point of...

  • Payment Verification Specialist

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia DUOTECH PTE. Full time 60,000 - 120,000 per year

    The Role:We are establishing a brand-new "Withdrawal Risk Control Review Team", dedicated to ensuring the security of client funds and conducting risk assessments before withdrawals are processed. This team will serve as the gatekeeper on the front line of the platform's fund flow, ensuring the authenticity, safety, and compliance of client withdrawals. As a...

  • Payment Verification Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hytech Consulting Management Sdn Bhd Full time 14,400 - 144,000 per year

    Job Responsibilities:Review client withdrawal documents and verify the legitimacy of identity, transaction rationale, and fund flow.Identify potential suspicious activities such as money laundering, fraud, arbitrage etc., and perform EDD (Enhanced Due Diligence) when necessary.Independently assess cases and provide handling recommendations based on the...