Housekeeping Supervisor

2 weeks ago


Gelang Patah, Malaysia FOREST CITY GOLF RESORT Full time

**Duties and Responsibilities**:

- Supervise and guide floor team leaders, room attendants, and public area attendants in their daily tasks.
- Inspect guest rooms, corridors, and public areas to ensure cleanliness and maintenance meet hotel standards.
- Assist in organizing daily work schedules, staff deployment, and task allocation.
- Support the implementation of housekeeping standards and standard operating procedures (SOPs).
- Provide training and coaching to new and existing housekeeping staff.
- Handle guest requests, complaints, and special room arrangements in a timely and professional manner.
- Assist in inventory control of linens, cleaning supplies, and guest amenities.
- Prepare daily inspection reports, handover logs, and housekeeping records.
- Handle housekeeping staff attendance
- Coordinate with outsource companies regarding foreigners matters.

**Job Requirements**
- Certificate or Diploma in Hospitality or Housekeeping Management is a plus.
- At least 2-3 years of housekeeping experience in a hotel environment, with prior team lead experience is preferred.
- Strong attention to detail and commitment to cleanliness standards.
- Familiarity with hotel housekeeping procedures and safety standards.
- Willing to work shifts, weekends, and public holidays.
- Proficient in English and Malay; Mandarin is an advantage.

Pay: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Work Location: In person



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