E-commerce Assistant
3 days ago
Job Description:
- Daily monitor and reply customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best-practices. Manage to follow up with customers' requests, enquiries, orders etc;
- Ability to plan & execute promotions.
- Prepare Product Listing Photo & Video according to marketplaces requirement
- Daily monitor on product reviews / ratings and reply to queries to ensure customer satisfaction;
- Coordination of packing & arrangement on the shipment base on our Logistics;
Job Requirement:
- Minimum 1 year(s) of working experience in customer service / online customer service / e-commerce (Lazada/Shopee). Fresh graduates who are interested to start their career in e-commerce / marketing are encouraged to apply.
- Fluent in Written and Spoken in English & Malay. (Mandarin is a plus)
- Basic Skill Required in Photography / Videography.
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: RM2,400.00 - RM3,000.00 per month
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Yearly bonus
Ability to commute/relocate:
- Cheras Selangor: Reliably commute or planning to relocate before starting work (required)
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