Medical Cs

1 day ago

Bandar Sunway, Malaysia Lifework HR Services Sdn Bhd Full time

**Inbound Customer Service (Contract: 6 months - 1 year)**
- Opportunity to convert to Permanent staff after contract period
- Medical Benefits
- Young, energetic and fun working environment
- Shift allowances provided

**Responsibilities**:

- Responsible for smooth handling of incoming and outgoing calls
- Answer all in-coming and out-going calls in a professional manner and to practice Standard Answering Phrase
- Assist patient, make appointment through Arcus (hospital information system)
- Handle irate callers professionally and courteously by helping them to resolve their issue or redirecting the calls to correct person or department
- Any other adhoc jobs may be assigned from time to time
- Able to work 6 days a week including weekends/PH
- 24/7 operation, work on shift schedule basis (3-shifts) / Public Holidays / Weekends

**Job Requirements**:

- Minimum education qualification: Minimum SPM
- Language proficiency: English (Primary), Bahasa Malaysia
- Communication skill: Good in communication, calmness
- Willing to work on shift schedule; including Public Holiday and Weekend
- Ability to remain long hour in the close room environment, concentration to the calls monitoring, and good communication skill

**Shift Schedules**:
Weekend & Public Holiday included.
- 8am - 4pm
- 7am - 5pm
- 3pm - 11pm
- 11pm - 7am

**Work Location: Bandar Sunway, 47500 Subang Jaya, Selangor**

**Job Types**: Full-time, Contract
Contract length: 6 months

Pay: RM1,800.00 - RM3,600.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Fixed shift
- Monday to Friday
- Night shift
- Rotational shift
- Weekend jobs

Supplemental Pay:

- Overtime pay

Ability to commute/relocate:

- Bandar Sunway: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Are you committed to 24-hour rotational shift arrangement?

**Education**:

- STM/STPM (preferred)

**Experience**:

- Call Center Operator: 1 year (preferred)

**Language**:

- Bahasa Malaysia (required)
- English (required)

  • Inbound Customer Service Coordinator

    2 weeks ago

    Bandar Sunway, Malaysia Lifework HR Services Sdn Bhd Full time

    **CS Operator (Contract 6 months - 1 year)** - Opportunity to convert to Permanent staff after contract period. - Medical Benefits. - Young, energetic and fun working environment. **Responsibilities**: - Responsible for smooth handling of incoming and outgoing calls. - Answer all in-coming and out-going calls in a professional manner and to practice...

  • Junior Customer Service Representative

    1 week ago

    Bandar Sunway, Malaysia Lifework HR Services Sdn Bhd Full time

    **CS Operator (Contract 6 months - 1 year)** - Opportunity to convert to Permanent staff after contract period. - Medical Benefits. - Young, energetic and fun working environment. **Responsibilities**: - Responsible for smooth handling of incoming and outgoing calls. - Answer all in-coming and out-going calls in a professional manner and to practice...

  • Customer Service

    1 day ago

    Bandar Sunway, Malaysia Lifework HR Services Sdn Bhd Full time

    **CS Operator (Contract 6mths - 1 year)** - Opportunity to convert to Permanent staff after contract period - Medical Benefits - Young, energetic and fun working environment **Responsibilities**: - Responsible for smooth handling of incoming and outgoing calls - Answer all in-coming and out-going calls in a professional manner and to practice Standard...

  • Customer Service Assistant- Logistics

    3 days ago

    Bandar Bukit Tinggi, Malaysia Maju Management Enterprise Full time

    **JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...

  • Customer Service Assistant

    1 day ago

    Bandar Bukit Tinggi, Malaysia Maju Management Sdn Bhd Full time

    **JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...

  • Customer Service Assistant-logistic/forwarding

    1 day ago

    Bandar Puteri Klang, Malaysia Maju Management Enterprise Full time

    **JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...

  • Admin Executive

    1 week ago

    Bandar Bukit Raja, Malaysia TERAJU PHARMA SDN BHD Full time

    ROLE SUMMARYThe Admin Executive supports the Procurement & Logistics Senior Executive in managing all tasks related to import permits for pharmaceutical products and medical devices. This includes maintaining original permits, tracking balance quantities and expiry dates, coordinating permit applications and renewals with customers, liaising with NPRA, and...