Hospitality Assistant

22 hours ago

Petaling Jaya, Malaysia Malaysia University of Science and Technology Full time

**Job Overview**

We are looking for a responsible and caring Hospitality Assistant (Female Warden) to oversee the well-being, safety, and discipline of female students/residents within our hostel or student accommodation. This role is ideal for someone who is passionate about student welfare and has a strong sense of responsibility, discipline, and empathy.

**Key Responsibilities**
- Serve as the primary point of contact for female students, addressing day-to-day concerns and welfare matters.
- Ensure safety, discipline, and cleanliness in the hostel environment, particularly in the female accommodation areas.
- Monitor daily movement of students and maintain attendance/occupancy records.
- Respond promptly to emergencies and report incidents to the appropriate authority.
- Enforce hostel rules and regulations while maintaining a supportive and approachable presence.
- Liaise with the management team regarding maintenance issues, health & safety matters, and student conduct.
- Provide basic counselling and support to residents when needed, and escalate serious matters appropriately.
- Assist in organising and overseeing hostel activities and student engagement events.
- Perform routine inspections and ensure a welcoming, secure, and homely environment.

**Requirements**:

- Possess a valid car driving license and willing to drive when needed.
- Minimum Diploma qualification, preferably in Hospitality, Administration, Counselling, or related fields.
- Prior experience in student welfare, hostel management, or hospitality is an added advantage.
- Able to live-in or be on standby, especially during nights and weekends.
- Responsible, disciplined, and caring with strong interpersonal and communication skills.

**Job Types**: Full-time, Fresh graduate

Pay: RM2,000.00 - RM3,500.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)

License/Certification:

- license car (required)

Work Location: In person

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