Customer Services Officer

7 days ago

Sungai Besi, Malaysia Kunkwan Sdn Bhd Full time

Here in **Kunkwan International Mandarin Training Centre**, we are the leading company in our industry where we have recently been listed in the **Malaysia Book of Record in Malaysia. Don’t hesitate anymore, join us**

**JOB DESCRIPTION**
- Handle student registrations, inquiries, and payments.
- Provide course information and scheduling assistance.
- Support students with placement tests and class arrangements.
- Manage student records and attendance tracking.
- Coordinate orientation sessions and cultural activities.
- Address student concerns and provide ongoing support.
- Liaise with instructors to ensure smooth class operations.
- Assist with marketing and promoting center programs.

**REQUIREMENT**
- **Fresh graduates are welcomed to apply, training will be provided.**:

- **Able to communicate in English, Malay**:

- **Must have OWN Laptop.**:

- Computer knowledge - good in Microsoft Excel, Word and PowerPoint
- Pleasant personality, cheerful voice, polite, patience and good attitude.
- **Can work in Weekend and Work in Rotated Shift (Morning, Noon)**:

- **Work 5.5days per week**:

- **Can work as Hybrid or Work In Office - Tebrau JB/ Sg Besi KL**

**Benefits**.

1. Competitive salary**:Basic + Allowance + Incentive**
2**. Free 4-month Mandarin course + exam allowance.**
3. Career growth to Manager Level
4. EPF on total income, including bonuses.
5. Leave, medical benefits, and public holidays.
6. Fun activities: Trips, dinners, and VIP events.
7. Monthly rewards for top achievers.

**SUNGAI BESI HQ**:

- No.1-3 & 1-4, Jalan Tasik utama 4 Medan Niaga Tasik Damai, Sungai Besi, 57000 Kuala Lumpur

**JOHOR BAHRU HQ** - Tebrau City Residence Apartment, Taman Desa Tebrau, 81100 Johor Bahru, Johor

**KUNKWAN WEBSITE**:
Pay: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Additional leave
- Opportunities for promotion
- Parental leave
- Professional development
- Work from home

Schedule:

- Afternoon shift
- Day shift
- Rotational shift
- Weekend jobs

Supplemental Pay:

- Attendance bonus
- Commission pay
- Performance bonus

Application Question(s):

- if you're recruited, when you're available to start ?
- Are you okay to Work in Rotating Shift (Morning shift, Noon shift) ?
- Are you okay to work in Weekend and Offday are weekdays ?
- Whats is you Expected Salary ?
- Do you have your OWN Laptop or PC ?

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Malay (preferred)

Work Location: On the road

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