Guest Service Agent

Job description: **Specific Duties & Responsibilities**: **Guest Service Officer**: - Manage all front desk counter activities, including check-ins, check-outs, guest relations, and handling complaints. - Provide friendly and courteous reception, mail and information services, cashiering, and guest relations. **Assist in site inspections for potential...

**Specific Duties & Responsibilities**: **Guest Service Officer**: - Manage all front desk counter activities, including check-ins, check-outs, guest relations, and handling complaints. - Provide friendly and courteous reception, mail and information services, cashiering, and guest relations. Assist in site inspections for potential guests when necessary. -...

**Position Summary**: The Supervisor Guest Services Assistant is to provide courteous and professional service to our guests who are checking in or out and to offer assistance to the guest as needed during their stay. They are to provide the highest level of recognition and personalized service to the guests. They are to also assist the Concierge Supervisor...

**Position Summary**: The Guest Services Assistant is to provide courteous and professional service to our guests who are checking in or out and to offer assistance to the guest as needed during their stay. They are to provide the highest level of recognition and personalized service to the guests. They are to also assist the Concierge Supervisor and Guest...

Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Must have immaculate grooming, pleaseant manners, full knowlegde of hotel faciloties,...

Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room locations, types of rooms...

Customer Service Position for Homestay and CaféWork closely with the Customer Service Manager and cleaning team to ensure smooth daily operations.Manage guest check-ins, check-outs, and handle calls or inquiries professionally.Resolve guest issues promptly to ensure satisfaction.Update cleaning schedules and guest records accurately.Support other...

**Job Purpose** To concerned with Food & Beverage services and correct charges at restaurant to maintain and to follows all standard operation procedures in all aspects related to guest’s satisfaction and Company's rules in handling cash. **Primary duties and responsibilities** - To make the guests feel welcome and seat the guest. - To assist the guest...

Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issues related to the company's products - Exceeding customer expectations in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. - Good English communication skills. - You are...

**POSITION OVERVIEW**: Responsible for overseeing guest services, assisting marketing campaigns, organizing events, collaborating with partners, ensuring a high level of guest satisfaction, and handling PR duties. The CSO acts as a key liaison between guests and the student residence, solving issues, ensuring pre-booking efficiency, and maintaining service...