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Customer Service @ Fresh Grad/ Exp

2 weeks ago


Ampang, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full time

**6 months contract and able to convert to performance (depend on performance)**:

- **Good Basic + Shift allowance + OT allowance + Transport allowance + Night shift allowances + others**

Job Responsibilities
- Respond to customers on timely manner while following standard operating procedures.
- Escalate issues to resolve customer issues quickly and to their complete satisfaction.
- Identify and provide input on customer problems so that handling can be improved, or even better, the issue eliminated entirely.
- Strive to achieve key performance indicators.

Job Requirements:

- Diploma/Degree and above in the related field.
- Strong command of spoken and written English.
- Willing to working on rotational shift.
- Benefits - OT and KPI Allowances

**Job Type**: Contract

**Salary**: RM2,900.00 - RM3,800.00 per month

**Benefits**:

- Health insurance
- Meal allowance

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Rotational shift

Application Question(s):

- Notice Period

**Education**:

- Bachelor's (required)