Service Desk Korean Speaker

2 days ago


Bukit Jalil, Malaysia Abhidi Solution Private Limited Full time

**Job Title
- Service Desk Analyst**

**Job Type
- Permanent**

**Work Location - Bukit Jalil**

**Working Shift
- Rotational**

**Responsibilities**:
1. **User Support**:

- Troubleshoot hardware, software, and network issues, guiding users through resolution steps.

2. **Incident Management**:

- Log, track, and prioritize incidents using the ticketing system.
- Escalate complex issues to appropriate support teams while ensuring timely resolution.

3. **Customer Communication**:

- Maintain clear and timely communication with end-users regarding the status of their reported issues.
- Provide step-by-step instructions and training to users for common technical problems.

4. **Documentation**:

- Create and update knowledge base articles for common issues and resolutions.
- Document troubleshooting steps and solutions to build a comprehensive support resource.

5. **Collaboration**:

- Collaborate with other IT teams to resolve escalated issues and ensure a seamless user experience.
- Participate in team meetings and contribute to ongoing process improvements.

6. **User Education**:

- Conduct training sessions and workshops to educate end-users on IT best practices and new technologies.
- Create user-friendly guides to empower users to troubleshoot common problems independently.

**Skills**:

- Strong problem-solving and analytical skills.
- Familiarity with ITIL best practices is a plus.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Exceptional communication and interpersonal skills.

Pay: RM8,000.00 - RM12,000.00 per month

**Benefits**:

- Professional development

Schedule:

- Rotational shift



  • Bukit Jalil, Malaysia Ozhean Asthetics Sdn Bhd Full time

    Responsible for front desk function and guest reception. - Attend to all patients' inquiries at the reception counter. - Attend to all incoming calls/messages appropriately and courteously. - Patient registration and appointment scheduling. - Dispensing medications and consumables and payment collection - Provide administrative support. - Record medical...


  • Bukit Jalil, Malaysia Dental Home Link 2 Bukit Jalil Full time

    _**Trainings will be provided. Fresh graduates are welcomed to apply. No prior experience needed.**_ - Wiling to travel to **BUKIT JALIL**: - Able to communicate in English and Malay / Mandarin. - Eager to learn, have a friendly personality and is easily approachable by others. - Willing to work on weekends and at night (Shifts), in rotational shift - **Job...


  • Bukit Jalil, Malaysia Dental Home Pavilion Bukit Jalil Full time

    _**Trainings will be provided. Fresh graduates are welcomed to apply. No prior experience needed.**_ - Wiling to travel to **PUCHONG BANDAR PUTERI **/ **BUKIT JALIL**: - Able to communicate in English and Malay / Mandarin. - Eager to learn, have a friendly personality and is easily approachable by others. - Willing to work on weekends and at night (Shifts),...

  • Digital Marketing

    1 week ago


    Bukit Jalil, Malaysia Rainmakers Property Management Sdn Bhd Full time

    **Position: Digital Marketing (Mandarin Speaker)** **Job Types**: Full-time, Permanent Salary Range: RM 3,000.00 Experience: 1-2 years Working Hours : 10am - 7pm (Mon - Fri) Location: Bukit Jalil (Next to Pavilion 2) **Job Scope**: - To develop new industries to grow the overall sales of the company. - To prepare, analyse and manage all digital...

  • Digital Marketing

    1 week ago


    Bukit Jalil, Malaysia Rainmakers Property Management Sdn Bhd Full time

    **Position: Digital Marketing (Mandarin Speaker)** **Job Types**: Full-time, Permanent Salary Range: RM 3,000.00 Experience: 1-2 years Working Hours : 10am - 7pm (Mon - Fri) Location: Bukit Jalil (Next to Pavilion 2) **Job Scope**: - To develop new industries to grow the overall sales of the company. - To prepare, analyse and manage all digital...


  • Bukit Jalil, Kuala Lumpur, Malaysia HCL Technologies Malaysia SDN BHD Full time 30,000 - 60,000 per year

    Responsibilities :-Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end usersRoute problems to internal 2nd and 3rd level IT support staff.Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.Administer and provide User...


  • Bukit Jalil, Malaysia Abhidi Solution Full time

    **Responsibilities**: - Responsible for all operations activities e.g. Incident management, change management, service request. - Key responsibility would be Operations services for Zoom platform - Understanding of the Digital Industry with a focus on Digital Workplace domain including Voice, Video, Conferencin services and other collaboration services. -...

  • Service Crew

    1 week ago


    Bukit Jalil, Malaysia Sushi Kitchen Full time

    Now Hiring: Passionate Team Members for Healthy Vegan Restaurant (Bukit Jalil) **Full-Time / Part-Time Positions Available** **Local Applicants Only** Are you passionate about health, wellness, and sustainability? Join our growing team at a **healthy vegan restaurant** where we’re more than just food — we’re a lifestyle movement. Position: -...


  • Bukit Jalil, Malaysia Abhidi Solution Full time

    **Responsibilities: - ** - Provide VIP support. - Route problems to internal 2nd and 3rd level IT support staff. - Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. - Administer and provide User account provisioning. - Use the Incident Management System to document and manage...

  • Service Team

    4 days ago


    Bukit Jalil, Malaysia Sushi Kitchen Full time 6,240 - 7,920 per year

    Passionate Team Member for Healthy Vegan RestaurantLocation: Bukit JalilFull-Time / Part-Time Local Applicants OnlyJoin our growing team at a healthy vegan restaurant where we're more than just food — we're a lifestyle movement.Position:Front-of-House Crew (Cashier, Beverage Bar, food Service)Your Role:Greet customers warmly and deliver outstanding...