Executive, Business Operations

5 days ago

Petaling Jaya, Malaysia DKSH Full time

**Location**:Petaling Jaya, MY, MY**Job Function**:Sales**Requisition Number**:144498**Description**:
**Job Summary**
- **Responsible to ensure smooth running of operations for client accounts assigned and to drive client satisfaction.**:

- **Ensure that quality objectives and KPIs of the department are achieved.**:

- **Responsible for the smooth running of daily operations and fulfillment of client requirements/expectations agreed upon for clients assigned to self and team..**:

- **Liaise with Marketing/Trade Marketing/Client teams on co-packing activities, raise subcon PO timely and monitor/manage POS Material inventory store in the warehouse to avoid insufficient POS material for co-packing jobs.**

**General Responsibilities**
- **Work closely with Marketing/Trade Marketing/Client teams on monthly Branch Transfer and raise STO PO timely.**:

- **Coordinate with Marketing/Trade Marketing teams and raise documents for the update/creation of material master, pricing/bonus, product hierarchy and Master Labelling List.**:

- **Build and maintain good business relationship with internal teams and assigned client teams.**:

- **Act as a point of contact for assigned clients for matters related to daily operations.**:

- **Gather and report client operational results in comparison to KPIs set in service level agreements and share in monthly S&OP meeting conducted with clients.**:

- **Undertake additional responsibilities and duties as assigned by superior from time to time.**

**Functional Skills and Knowledge**
- Demonstrate sound knowledge and understanding of the industry/market/competitors/customers
- Demonstrate basic customer management skills
- Demonstrate a general understanding in all aspects of supplier and customer relationship management including supply chain, field marketing and branding
- Demonstrate advanced research and analytical skills
- Demonstrate proficiencies in office productivity tools (e.g. Excel (Pivot Table & V-lookup, Word and PowerPoint)
- Demonstrate fluency in local language and ideally in English, both written and spoken

**Education**
- Minimum Bachelor's degree in any field.
- Fresh graduates with Pivot Table & V-lookup function knowledge are encouraged to apply.

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