Front Office Assistant Manager

5 days ago


Pekan, Malaysia Asia Career Full time

**RESPONSIBILITIES**:

- Able to work on night shift
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Displays outstanding hospitality skills.
- Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Handles guest problems and complaints effectively.
- Interacts with guests to obtain feedback on product quality and service levels
- Able to work on weekend and public holiday.
- Good command in English and Bahasa Malaysia

**Benefits Given**:

- 5 days of working
- Night Allowances
- Medical coverage
- Annual leave and Public holidays
- Uniform and on-duty meals provided.

**Job Types**: Full-time, Permanent

Pay: RM2,400.00 - RM2,500.00 per month

**Benefits**:

- Free parking
- Gym membership
- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Overtime pay
- Performance bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Front Office: 1 year (preferred)

Work Location: In person



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