Outlet Manager

1 week ago

Puchong, Malaysia KyoChon Sdn.Bhd Full time

**SKILLS**
- Experience in overseeing outlet(s), staff training, cost, and labour planning.
- Excellent interpersonal & communication skills.
- Strong levels of initiative and leadership skills in managing a team.
- Passion for excellent customer service.
- Displays strong commitment to achieving results.
- Excellent interpersonal & communication skills.

**EXPERIENCE**

Working experience in a casual dining restaurant.

**BUSINESS ACTIVITIES**:

- Assist in analysing and planning restaurant sales levels and profitability.
- Preparing reports at the end of the shift/week, including staff control, food control and sales.
- Co-ordinating with the Headquarters on promotional events and other marketing related events.

**FRONT AND BACK-OF-HOUSE**:

- Coordinating the entire operation of the restaurant during scheduled shifts.
- Managing and train staff and providing them with feedback.
- Responding to customer complaints.
- Ensuring that all employees adhere to the company's uniform standards.
- Meeting and greeting customers and organising table reservations.
- Advising customers on menu and drink choice.
- Recruiting, training and motivating staff.
- Organising and supervising the shifts of kitchen, waiting and cleaning staff.

**HOUSEKEEPING**:

- Maintaining high standards of quality control, hygiene, and health and safety.

*
- Checking stock levels and ordering supplies.
- Preparing cash drawers and providing petty cash as required.
- Helping in any area of the restaurant when circumstances dictate.

**Job Types**: Full-time, Permanent

**Salary**: RM2,800.00 - RM3,500.00 per month

**Benefits**:

- Meal provided
- Opportunities for promotion

Schedule:

- Rotational shift

**Experience**:

- Management: 4 years (preferred)

Willingness to travel:

- 50% (preferred)

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