Barista/ Service Crew

4 days ago

Damansara, Malaysia Palette Bake Studio Sdn Bhd Full time

Job Scope and Responsibilities: Barista/Service Crew

1. Customer Service
- Greet customers courteously and take orders with accuracy and efficiency.
- Provide product recommendations based on customer preferences and dietary requirements.
- Address customer inquiries and resolve complaints in a professional and timely manner.
- Ensure a welcoming and pleasant dining experience for all patrons.

2. Beverage and Food Preparation
- Prepare and serve coffee, tea, and other beverages in accordance with company standards and recipes.
- Operate and maintain coffee machines, grinders, and other café equipment efficiently.
- Ensure that all food and beverage items are presented in an aesthetically pleasing manner.

3. Cash Handling & Order Management
- Operate the point-of-sale (POS) system to process transactions accurately.
- Handle various payment methods, including cash, credit/debit cards, and e-wallets.
- Issue receipts and ensure correct billing procedures are followed.

4. Cleaning & Hygiene Compliance
- Maintain cleanliness and hygiene of the workspace, dining area, and kitchen in accordance with health and safety regulations.
- Adhere to food safety protocols, including proper food handling, storage, and preparation.
- Regularly clean and sanitize all equipment, utensils, and workstations.

5. Stock Management & Inventory Control
- Monitor inventory levels and replenish stock as required.
- Report any shortages or discrepancies to the supervisor or manager.
- Ensure that all ingredients and supplies are stored properly to maintain quality and freshness.

6. Teamwork & Operational Support
- Assist in opening and closing duties as assigned.
- Collaborate effectively with team members to ensure smooth daily operations.
- Adhere to company policies, procedures, and standard operating guidelines at all times.

This role requires a proactive and customer-oriented approach, with a commitment to maintaining service excellence and operational efficiency.

Proficiency in Chinese language is a plus.

Pay: RM2,000.00 - RM3,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kota Damansara: Reliably commute or planning to relocate before starting work (required)

Expected Start Date: 07/01/2025

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