Fraud Ops Investigation Agents

11 hours ago


Petaling Jaya, Malaysia MyValiant Full time

We are looking for a **Fraud Ops Investigation Agents.**He/she will be responsible for managing the team handling the day-to-day processes related to fraud investigation that involve multiple user journeys.
- Monitor accounts and transactions regularly to identify fraudulent activities.
- Perform fraud investigations and submit reports to the concerned manager.
- Identify and review evidence and documents to analyze the overall case; synthesize data into a fraud investigation report with recommendations
- Perform issue resolution and decision making related to fraud detection activities.
- Identity possible threats to the company such as security lapse, fraud incidents and trademark infringement and take appropriate actions to avoid them in a timely manner.

**Requirements**:

- A Diploma/Bachelor’s Degree (preferable in data analyst/ risk management)
- At least 2 year of experience in fraud investigation processes or related bank processes/products
- Possess good problem solving, analytical, and critical thinking skills
- Strong attention to detail and ability to notice discrepancies in data
- High ethical standards with demonstrated integrity
- Able to work independently with mínimal supervision and able to multitask
- Excellent verbal and written communication skills
- Good working knowledge of MS Office (Excel, Word)
- Able to perform shift work including weekends and public holidays when required

**Job Type**: Permanent

Pay: RM5,000.00 - RM7,000.00 per month

Schedule:

- Fixed shift
- Monday to Friday
- Rotational shift


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