Business Transformation Manager

2 weeks ago

Shah Alam, Malaysia Mettler-toledo Services Asia-pac Sdn Bhd Full time

**Responsibilities**:

- Define and align roll-in timeline and staffing- Define and align roll-in timeline and project plan with senior management, unit management and impacted parties
- Responsible to staff and enable Business Transformation Team to deliver the roll-in

Guide Roll-In Teams and unit management- Manage DBS Roll-in Team to ensure the travel schedule is followed, team meetings are happening, good communication towards and among teams, professional interaction towards business stakeholders, on-time and in-quality delivery
- Ensure high quality deliverables (incl. business simulations, BCIA, KTT) throughout (from requirements to trainings and data)
- Ensures that cross-functional alignment between functional areas (FIN, SAM, SVC, SCM, DG) is happening (communication facilitator if necessary)
- Makes sure functional requirements are clearly documented and shared with delivery management/functional teams
- Prepares arbitration and manages escalation process with local units (escalation of rejected functional gaps)
- Act as senior advisor towards local roll-in teams
- Enable unit management and build up ownership by setting expectations, sharing best practices, facilitating cross-unit exchange and job rotation, creating a positive change environment and strategy
- Define and manage project KPIs and stage gates to monitor roll-in progress and risks
- Create transparency and outline / mitigate risks to business operations after go-live
- Take measures to avoid business disruptions after go-live and ensure stable operations from day 1

Change Management- Implement change management concept supporting business transformation projects and related initiatives (roll-ins / organizational changes / SSC shifts /) to ensure successful adaption of global concepts and their

**Benefits**:

- benefits realization- Ensure business simulations are conducted according to agreed curriculum and properly documented
- Identify areas of business change, define action plans on how to address them, monitor progress and ensure timely closure - ensure regular BCIA reviews and report progress back to unit, Roll-in Lead and Program Management
- Provide change coaching and guide managers and employees through the change
- Support change workshops and initiatives with management

Team Development- Strengthen the qualification of Blue Ocean team in all areas. Business Transformation Experts, PMO and Data Governance Project Managers must be top-notch consultants for effective coaching and execution of the change journey.
- Ensure Business Transformation Experts stay aligned with Functional Teams.
- Ensure they understand the template strategy and that they are consultants to the business - incl. knowing how the template is used in which live unit.
- As a team - deliver excellent results on all levels - starting from interaction towards stakeholder (pro-active, professional), to understanding the real business needs, to defining superb requirements to driving the change, to preparing the organization and communicating well, to following up and monitor results.

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