IT Operation Support

2 days ago

Kuala Lumpur, Malaysia Netsynergy Solutions Sdn Bhd Full time

About the job

Role & Responsibilities
- Maintenance and support of existing hardware, software, and equipment, and its associated information system infrastructure.
- Provide day to day IT support to troubleshoot and resolve any network & IT system issue. Hardware, software and system upkeep, etc.
- Onsite and remote diagnostic on the problem or incident reported by client
- Support Office365 & Sharepoint
- Support Server & VM
- Network functionality support and monitoring
- Ensure both hardware and software part is being maintained and upkeep to ensure 24/7 safe and reliable service available.

Required critical behavior
- Cross cultural communication and collaboration
- Good team player
- Ability to adapt to new technology and environment
- Accountable and responsible

Required key skill ( functional/technical)
- Have excellent communication and interpersonal skills Computer literate (Windows/0ffice)
- Strong analytical skills
- Ability to deliver effective, innovative solution
- Knowledge in azureAD, O365, Sharepoint is added advantage
- Having Network Security (fortigate, etc) Skill is an added advance
- Excellent oral and written communication skills
- Fluent English and local language

Required qualification / experience
- Degree/Diploma in IT or equivalent
- Minimum 2 Year working experience in related field

**Salary**: RM2,000.00 - RM3,500.00 per month

Schedule:

- Monday to Friday
- On call

Application Question(s):

- This work require to travel and onsite in both KL and Selangor, are you able to coup?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- IT support: 1 year (required)

**Language**:

- English (required)

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