Customer Service Executive
2 weeks ago
**Requirements**
- **Malaysian** only.
- Preferable **Mandarin **speaker.
- Good communication skills in **English and Mandarin.**:
- Available to join immediately
- Must possess at least a STPM and above
- SPM holder with contact centre background are encouraged to apply
- Training will be provided.
**Responsibility**
- Deal directly with customers via **Voice (Inbound call only) and Non-Voice **channel
- **Making appointments** and scheduling accordingly
- Records & answer to customer inquiries
- Obtain any relevant information to handle service inquiries
- Respond promptly to customer inquiries
**Working Timing**
- Rotational shift basis
- **Maximum 5.5** working days
- Working shift will be disclose during the interview session and depend on Operation arrangement.
**Salary**: Up to RM3,200.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Performance bonus
Application Question(s):
- Are you available to working in 24 hours rotational shift?
**Education**:
- STM/STPM (preferred)
**Language**:
- Mandarin (preferred)
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