IT Support

2 weeks ago


Kuala Lumpur, Malaysia One Allianz Consortium Sdn Bhd Full time

Job Description:

- Resolving IT support requests from employees
- Answering employee questions regarding computer systems
- Gathering and analyzing data to diagnose problems with computer systems
- Changing configurations, settings and permissions to fix computer issues
- Generating sign ins for new hires during the onboarding process
- Installing new software and hardware drivers and updating existing ones as needed
- Updating employees on the status of their service requests
- Logging all service requests and updating tickets as needed
- To handle office maintenance and office upkeep.

Job Requirement:

- Graduate of Computer Engineering or any IT related course
- Knowledgeable in LAN, WAN, UTP cable crimping and wireless network
- At least one (1) years of work experience in IT Operations or 6-months in-house training
- Effective written and verbal communication skill
- Proficiency on hardware troubleshooting
- Ability to manage and configure Cisco wireless controllers, lightweight access points, standalone routers and access points
- Good analytical and problem-solving skills
- Experience in various operating systems (Microsoft and Mac)
- At least 1 yearsof strong experience in Network administration both wired and wireless
- Solid experience in Cisco switch layer 2 and 3 Switching, QoS, Vlan and Trunking
- Ability to manage Fortinet Firewalls, Assigns VLAN/DHCP Interfaces, Sets up DNS and IPV4 Policy

**Salary**: RM1,800.00 - RM3,200.00 per month

**Benefits**:

- Additional leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Application Question(s):

- We must fill this position urgently. Can you start immediately?

**Experience**:

- IT support: 1 year (required)

License/Certification:

- Driving Licences (required)


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