Sales Person

7 days ago

Puchong, Malaysia RG FURNITURE & KITCHEN CABINET MANUFACTURING Full time

**1. Customer Consultation**
- Attend to walk-in, WhatsApp, or online inquiries professionally
- Understand customer needs, space, budget, and preferences
- Recommend suitable furniture designs, materials, and concepts

**2. Custom Order Handling**
- Explain customization options (material, size, color, layout, etc.)
- Take accurate measurements or arrange for site visits when needed
- Coordinate with the design/production team to confirm feasibility and pricing

**3. Quotation & Sales Order**
- Prepare and present quotations to clients clearly
- Negotiate pricing within company guidelines
- Confirm orders with clear documentation (design, material, measurements)

**4. Project Coordination**
- Liaise with the design, factory, and installer teams for production updates
- Monitor production progress and delivery timeline
- Update customers regularly on the status of their orders

**5. Payment Collection & Documentation**
- Collect deposits and follow up on balance payments
- Issue official receipts, invoices, and agreements
- Ensure proper filing of order forms, receipts, and related documents

**6. Product Knowledge & Upselling**
- Stay updated with furniture trends, materials, and technical details
- Promote package deals, upgrades, and add-on items (e.g. soft-close hinges, LED lighting)
- Advise clients on maintenance and care of furniture

**7. After-Sales Service**
- Follow up with customers after delivery and installation
- Coordinate with the service team for any defect or touch-up issues
- Maintain good customer relationships to encourage repeat business and referrals

**8. Reporting & Targets**
- Achieve monthly and quarterly sales targets
- Submit sales reports and customer feedback to management
- Participate in sales meetings and product training

**9. Showroom & Sample Maintenance**
- Maintain a clean, organized showroom with updated displays
- Keep material/sample boards neat and presentable

**10. Team Collaboration**
- Work closely with designers, admin, production, and installation teams
- Support showroom activities (walk-ins, promotions, events)
- Assist in preparing marketing content or social media if required

**11. COMMISSION**
- Sales staff will be entitled to a 5% commission on every completed sale, based on the final invoice amount

**12. TRANSPOT**
- Salesperson is required to have a car for transporting to distribute flyers samples and materials, as well as for visiting both showroom and customer sites. Car oil/fuel expenses can be claimed on a weekly basis

**Job Types**: Full-time, Permanent, Contract
Contract length: 6 months

Pay: RM1,700.00 - RM2,000.00 per month

Work Location: In person

Expected Start Date: 08/11/2025

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