Service Ambassador

7 days ago

Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full time

**Overview** AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles. Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers. **Why Join AEON Credit?** At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs. AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent. Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community. **Location**: - **KL City Centre (TRX)** **Responsibilities**: - Main purpose of Service Ambassador is to relief to the Branch Manager, assumes responsibilities related to both operational and customer service aspects within the branch. - Promote company products to customer to achieve target set by Company. - Maintain and deliver excellent quality of customer service to internal and external customer. - To ensure efficient and productive counter service operations. - Fully adhere to operation requirement for branch operations. - To ensure compliance of Branch Operational Procedure and Integrated Management System (IMS) guideline, whenever attending customers. - To ensure confidentiality, integrity & availability of all AEON's information assets are protected. - To report promptly any breach of law, regulation, the company's code of conduct or other company policies and guidelines to immediate superior. - To ensure efficient and productive counter service operations **Job Requirements**: - Strong interpersonal and communication skill - Supervising and monitoring skill - Passionate and self-driven. - Minimum SPM with 5 years of Hospitality experience (Airlines & Hotel). - Working experience in Sales & Service will be an added advantages. - Good in selling, negotiation and promotion skills. - Have own transportation. - Applicants should be Malaysian citizens or hold relevant residence status. - Able to work on shift, public holiday and on weekends. - Willing to travel and work independently under pressure. **Perks & Benefits**: - Personal leave - Dental - Miscellaneous allowance - Medical, Loans - Parking - Vision - Business (e.g. Shirts)

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