Commercial Ocean Freight Manager

2 days ago

Johor Bahru, Malaysia IFB Freightbridge (M) Sdn. Bhd. Full time

**Role Summary**:
This role will be instrumental and responsible for the development and growth of the Ocean Freight business. This individual must have the proven success, knowledge, and experience in the industry to help establish best practices while progressively growing a team.

**Main Responsibilities**:

- Able to bring in new business and continuously growth for the organization.
- Maintain strong relationships with customers, fostering loyalty and long-term partnerships.
- Proficient knowledge and experience in managing imports and exports ocean businesses.
- Take the lead in engaging with managing strategic customer interfaces.
- Facilitate communication and collaboration with carrier contacts and monitoring on the performance of carriers.
- Develop, implement, and continuously enhance ocean import/export operational procedures.
- Map company process flows and continuously review to identify efficiency gains.
- Establish and manage relationships with origin counterparts and destination partners.
- Strategically grow a network, lead negotiation of rates and contracts with ocean carriers
- Help resolve issues with steamship lines, ports and container freight stations, and carriers.
- Stay current with developments and changes in applicable laws, regulations and other government requirements.
- Oversee compliance with applicable regulations, other government requirements and filings, and company standards.

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