Center Manager

Responsibility: - Proper use of the case management system to record down case activities and plan new tasks - Provide quality assistance solution to our customers - Able to work on a rotating shift basis, and to ensure prompt case handling with proper handover to the next person in the upcoming shift. - Experience in customer service, assistance,...

**About the role**: **Responsibilities**: - Liaises with key performance and contracting activities including pre-qualification, tender management, negotiation and preparation of contracts. - Set policy and guidelines for delivering commercial and cost effective procuring process or the business. - Implement change and develop new processes to better...

Job Descriptions: - Lead and manage the IT Department to meet Department’s goals and development plans and annual Key Performance Indicators (KPI). - Drive project management and ensure delivery on results and timeliness, coordinating between clients, internal resources and vendors for the flawless execution of projects. - Assess and analyze the current...

**Additional Information** **Job Number**24185636 **Job Category**Sales & Marketing **Location**Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia, 75100 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for proactively soliciting and managing group/catering-related...

**Customer Service** **Location : Tmn Kota Laksamana Jaya, Melaka** **Nature of Business : IT & Mobile service centre** - Greet and assist walk-in customers in a professional and courteous manner. - Coordinate with technical staff to ensure timely updates and resolution of customer issues. - Maintain accurate records of customer interactions and service...

**KEY ACCOUNTABILITIES** - To provide a positive and productive direction, requests and guidance to a group of customer care staffs to achieve departmental & company goals by delivering all expressed and implied KPI metrics and standards and any other task assigned by the Customer Care HOD. **JOB RESPONSIBILITIES** - Ensure smooth operation of all Call...

Manages the daily kitchen utility and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Strives to continually improve guest and employee satisfaction while maintaining the operation budget. At Courtyard Melaka, you can turn new experiences into lasting...

DUTIES / AREAS OF RESPONSIBILITIES To handle 999 incoming calls from callers relating to emergency cases, with objective providing assistant as quickly as possible. To attend the 999 calls according to specified Response Center practice and procedure. To work to agreed productivity and quality standards (e.g. log in time, talk time, accuracy) 1. Inbound...

Drives People Excellence in a High Performance Company by designing, implementing and monitoring HR programs and policies, including recruitment, learning and development, performance management, compensation and benefits, equal opportunity and diversity, etc. In your new role you will: Provides standard and tailored HR services, support and advice to...

As a Shared Service Specialist, you will join our Procurement department and work with different teams and global process owners to identify and implement improvement opportunities. In your new role you will: - Ensuring quality and effectiveness of the Supplier Master Data Maintenance processes - Work on automation, benchmarking and data analysis but also...