Live Stream Sales Assistant

6 days ago


Tangkak, Malaysia E GROW BIRDNEST (M) SDN BHD Full time

**Job Summary**:
We are looking for a **Live Stream Sales Assistant** to support our live host during online sales sessions on Facebook and other social media platforms. The assistant will help manage live chats, respond to customer inquiries, confirm orders, and ensure smooth coordination during each session.

**Responsibilities**:

- Assist the live host during Facebook Live or other streaming sessions.
- Reply to customer messages, comments, and inquiries in real time.
- Confirm customer orders and record details accurately.
- Provide product information and guide customers through the purchase process.
- Coordinate with the sales/admin team to process orders and deliveries.
- Support social media engagement before and after live sessions.
- Maintain a positive, friendly, and professional online presence.

**Requirements**:

- Good communication (fluent in mandarin is an advantage) and typing skills.
- Familiar with Facebook Live and social media platforms.
- Friendly, responsible, and able to work as part of a team.
- Able to multitask and follow instructions from management.
- Experience in live selling, customer service, or e-commerce is an advantage.

**Benefits**:

- Basic salary + sales commission.
- EPF, SOCSO, and EIS contributions.
- Fun and supportive working environment

**职位简介:**

我们正在寻找一名**直播销售助理**,协助主播在 Facebook 或其他社交媒体平台进行直播销售。助理的主要工作包括回复顾客讯息、确认订单、处理顾客咨询,并确保直播过程顺利进行。

**工作职责:**
- 协助主播进行 Facebook Live 或其他直播活动
- 即时回复顾客留言与讯息,回答顾客问题
- 确认顾客订单并准确记录资料
- 向顾客提供产品资讯,协助下单流程
- 与销售/行政团队协调,跟进订单与出货事宜
- 协助管理直播前后的社交媒体互动
- 维持积极、友善与专业的线上形象

**职位要求:**
- 打字速度快,沟通能力良好
- 熟悉 Facebook Live 及社交媒体平台
- 性格友善、负责,具团队合作精神
- 能同时处理多项任务,愿意听从管理层指示
- 有直播销售、电商或客服经验者优先

**福利待遇:**
- 底薪 + 销售提成
- EPF、公积金、SOCSO、EIS 供款
- 轻松、有活力的工作环境

**Job Types**: Full-time, Part-time

Pay: RM1,700.00 - RM2,000.00 per month

Expected hours: 20 per week

**Benefits**:

- Opportunities for promotion
- Professional development

Work Location: In person


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