Customer Service Agent

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**Customer Success Specialist - Fresh Grads Encouraged to Apply** You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received...

**Responsibilities**: - Maintain Service Level Agreements for response rate, productivity, and quality. - Resolve service issues with optimal solutions and follow-up. - Maintain a professional and positive attitude. - Keep detailed records of customer interactions. - Collect and analyze customer feedback for improvement. - Participate in continuous...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

**Responsibilities**: - Answer customer enquiries and resolve customer issues in an efficient and timely manner - Help customers with issues related to the service, troubleshoot on the customer’s behalf and solve the customer’s problems to the best of your ability - Manage customer escalations and ensure that these are answered, tracked, and escalated...

**Position Summary**: **Duties and Responsibilities**: Primary Job Functions: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team...

Skill set at level 2 - 3-5 years IT security operations experience - Fluent in English - Maintain security knowledge database - Deployment of any urgent patching or other workaround/measures to contain or resolve security incidents - Update tickets so that ASD provide status to user - Train and provide knowledge transfer to ASD agents and proximity - Office...