Graduate Trainee, Research Operations

1 week ago

George Town, Malaysia Informa Tech Full time

**Company Description**
Informa Tech sits at the heart of a thriving business technology community.

And by providing market insight and market access across multiple specialist technology markets, we connect, inform and inspire the technology industry to build a better, more sustainable world and start conversations that really matter.

At Informa Tech, you'll be joining a vibrant community of over 2000 colleagues across 19 locations, and a fast-paced international company that’s part of the UK’s FTSE 100 group of leading businesses. Where else can you rub shoulders with big brands and leading experts, in exciting places, alongside some of the most respected colleagues in our markets?

We’re now looking for a **Graduate Trainee** to join our **Penang Operations Team** team.

To gain experience in Research and Production workflow and develop knowledge and skills necessary for a career in Content Operations. This will cover training in key areas and processes as well as undertaking projects and operational tasks which will contribute to the deliverables committed by Penang Operations.
- Successful completion of all training modules encompassing assignments to various functionalities/teams within Content Operations. Delivery of a project that would reflect the depth and breadth of knowledge gained across research and production workflow during the training period.
- Successful completion of each training module which may encompass. Successful delivery of set projects that have clear objectives with defined outcomes. Responsible for completing day-to-day operational tasks which may include projects from the areas of process automation, primary research, secondary research, editing & publishing, product operations and similar.
- These may include building templates and workbooks - creating Excel-based templates and workbooks for data entry, collation, cleansing and synthesis. Formatting Omdia content, including excel spreadsheets, PowerPoint documents and reports to ensure that it is consistent, accurate and ready to be published. Support E&P colleagues in content publishing and CMS related tasks.
- Responsible for ensuring that all work delivered complies with Informa Tech research & operational excellence standards. Accountable for addressing and remedying any errors identified in the work delivered.
- Responsible for updating relevant documentations with lessons learned and to reflect current status quo.
- Successful, on-time delivery of high-quality, highly relevant, and differentiated research projects that provide essential elements for syndicated research projects across sectors.
- Successful, on-time execution of research projects that are essential components of consulting engagements, delivered to client specifications and quality expectations.
- Participating in meetings, workshops, and team-building events.

**Qualifications**
- Ability to think outside the box in approaching problems to find innovative solutions
- Strong interpersonal and team working skills
- Excellent oral and written communication
- Excellent planning, prioritizing and organizational skills
- Previous work experience is not necessary but may be advantageous.
- Bachelor or Masters degree in relevant field

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