Customer Service Assistant

2 weeks ago

Johor Bahru, Malaysia Tiong Nam Logistics Solutions Sdn Bhd Full time

**Responsibilities**:

- Coordinate with others department to ensure pickup and deliveries are scheduled as per customer requirements.
- Track and follow up on shipments from warehouse to delivery and update to customer on shipment status.
- Attend to any shipment issues, coordinate with relevant departments to resolve problem efficiently and maintain professional & patient while handling challenges.
- Prepare shipment report and ensure timely submission to internal and external parties.
- Attend customer meeting and handle new shipments after business awarded to company.
- Any ad-hoc tasks assigned by superior.

**Job Requirements**:

- Min SPM in any related field.
- Have 1-2 years of working experience in customer service or logistics is preferred.
- Fluent in english.
- Proficient in Microsoft Office.
- Fresh graduates are welcome to apply.

Pay: From RM2,000.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Application Question(s):

- How much is your expected salary?

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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