Sales Support

2 weeks ago


Johor Bahru, Malaysia FEPA SDN BHD Full time

To process all customer requests/enquiries and issue SO/quotation accordingly.
- To build and maintain positive relationship with both existing and potential customers to ensure future sales.
- To work closely with production team to coordinate goods delivery and commercial documentations.
- To assist Technical Sales Manager and Executives in reaching out to customer leads through cold calling when required.
- To efficiently expedite the resolution of customer problems and complaints to maximize satisfaction.
- To achieve agreed upon sales targets and outcomes within schedule.
- To analyze the territory/market’s potential, track sales and status reports.
- To coordinate sales effort with team members and other departments.
- To work closely with technical sales executives to carry out supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- To keep abreast of best practices and promotional trends.
- To continuously improve through feedback.
- To follow up closely with all customers the results of samples testing and constantly update Sample Tracking Sheet (STS).
- To cooperate with production team to achieve the committed production lead time.
- To work closely with production to ensure the functionality and feasibility of Production Schedule System (PSS).
- To attend cash sales/local goods collection and customers enquiries at door.
- To identify emerging markets and market shifts while being fully aware of new products and competition status.
- To proactively evaluate the sales procedure and recommend any necessary changes.
- To carry out any other duties as assigned by the management from time to time.

**Requirement**
- At least 1 year working experience in this position
- Able to write Chinese and speak Mandarin
- Proven sales experience
- Effective communication skills

Pay: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Free parking
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Ability to commute/relocate:

- Johor Bahru: Reliably commute or planning to relocate before starting work (required)


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