Digital Marketing

5 days ago

Hang Tuah Jaya, Malaysia Softinn Solutions Sdn Bhd Full time

**About Marketing Team**

We're passionate about digital marketing and inbound marketing. We work on both B2B and B2C marketing campaigns.

For B2B, we focus on generating sales leads for the sales team.

For B2C, we focus on generating bookings for our hotel merchants.

**Job Overview**

Working at Softinn as a Digital Marketing and Customer Engagement Executive (B2C) means you will work on B2C marketing. You implement marketing campaigns to get more bookings for the hotel merchants and handle booking inquiries via phone (e.g., booking modifications, booking cancellations, etc.).

**Job Responsibility**:

- **Increase hotel merchant bookings** and drive brand (LetsGoHoliday.my) awareness.
- **Collaborate with hotel merchants**to create attractive promotions and discounts.
- **Create engaging content** to **showcase travel destinations** and hotel offerings across social media and other platforms.
- **Distribute hotel promotions** through our platform and marketing channels to maximize reach.
- Run and analyze **advertisement campaigns**to **generate bookings**.
- **Handle booking inquiries** professionally via phone to assist with booking modifications.

**Job Requirements**:

- Has experience in **marketing**and **customer service.**:

- Passionate about **B2C digital marketing**.
- Strong **communication and interpersonal skills** for **handling guest inquiries and hotel collaboration.**:

- Has **copywriting skills** to create engaging social media posts and blog posts.
- Proficient in **Canva** for marketing material creation.

**Not Mandatory but BONUS if**:

- Experience in the hotel industry is a plus
- Graphic design
- Familiar with Facebook Ads and Google Ads.
- Familiar with Google Analytics

**Report to Work options**:

- Melaka branch

**Salary Range**:

- RM 2,350 to RM 3,000 (with performance incentives and commission)

NOTE: State your expected salary if you have more than 3 years of working experience in related roles.

**Employee Benefits**
- Performance incentives and commissions
- Free flow of snacks
- Monthly potluck parties

**Additional Perks for Your Role**:

- HubSpot CRM Licenses (Sales Pro + Marketing Hub Pro)
- HubSpot CRM Certification (Certificate with your name on if you pass the test)
- Coursera PLUS Subscription (for training & development)

Pay: RM2,350.00 - RM3,000.00 per month

**Benefits**:

- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Commission pay

**Experience**:

- Digital marketing: 1 year (required)
- Content development: 1 year (required)

Work Location: In person

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