Collections Agent

Rotational shift working hours: Monday - Sunday (5 working days/2 days off)1. Team Supervision & Developmenta. Support Collection Manager to oversee daily operations of the collections team.b. Monitor and evaluate agent performance, providing feedback and coaching.c. Facilitate training and development for agents.2. Scheduling & Daily Operationsa. Prepare...

A Debt Collector, or Collection Specialist, work with customers to collect their outstanding debts to an organization. Their duties include organizing and keeping track of customer’s outstanding debt accounts, contacting debtors to learn more about their payment status and negotiating payments and payment plans with customers. **Job Types**: Full-time,...

A Debt Collector, or Collection Specialist, work with customers to collect their outstanding debts to an organization. Their duties include organizing and keeping track of customer's outstanding debt accounts, contacting debtors to learn more about their payment status and negotiating payments and payment plans with customers.Job Types: Full-time, Permanent,...

Contract: 12 months (3 months probation + 9 months extension)Location: Bandar Utama, Petaling JayaSalary : RM5,550What You'll Do:Lead and monitor collection agents' daily performanceDrive recovery strategies and ensure compliance with policiesAnalyze data to improve collection efficiencyWork closely with regional and cross-functional teamsOnly open to local...

Key ResponsibilitiesContact customers with overdue accounts via phone, SMS, email, or field visits to arrange repaymentMonitor assigned delinquent accounts (early & late stage buckets) and follow up promptly to reduce arrearsNegotiate repayment arrangements, settlement plans or restructuring in line with company policyEscalate high-risk cases for...

A Debt Recovery Agent, also known as a Debt Collector, is responsible for contacting individuals or businesses with overdue debts, attempting to collect outstanding payments by negotiating payment plans, settling accounts, and taking appropriate legal actions when necessary, while adhering to all relevant collection laws and regulations. **Job Types**:...

**Who are we?** A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our...

**Job Description**: As a Collection & Recovery Executive, you will be responsible for managing overdue accounts, contacting customers to negotiate repayment, and ensuring effective debt recovery in compliance with company policies and legal requirements. You will play a vital role in maintaining healthy cash flow and minimizing financial risks for the...

About the roleThis role is responsible for the overall strategy, leadership, and operational management of the retail collection and recovery function, in ensuring maximum debt recovery, minimisation of credit losses, and strict adherence to regulatory and ethical standards across the retail loan portfolio.What will you do:To manage Retail Collections...

Agent Onboarding Analyst **Responsibilities** **Responsibilities**: Undertaking the CDD process for new and existing clients in accordance with the relevant laws andregulations of the Bank Negara Malaysia and IME's internal guidance, policies, processes & procedures. Perform Due Diligence assessments for corporate customer, merchants, and agents, as well...