Current jobs related to Customer Service Agent - Mid Valley City - Remobie Technologies Sdn Bhd

  • Customer Service

    1 week ago

    Mid Valley City, Malaysia One Mobile Care Sdn Bhd Full time

    Job description Customer Service Representative Samsung Authorized Service Center (One Mobile Care SDN BHD) The Garden Mall, Mid Valley City, KL Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability...

  • Customer Service

    2 weeks ago

    Mid Valley City, Malaysia One Mobile Care Sdn Bhd Full time

    **Job description** **Customer Service Representative** Samsung Authorized Service Center (One Mobile Care SDN BHD) The Garden Mall, Mid Valley City, KL Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from...

  • Customer Service Executive

    1 day ago

    Mid Valley City, Malaysia Experian Full time

    Company Description Experian unlocks the power of data to create opportunities for consumers, businesses and society. We gather, analyze and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent...

  • Beauty Customer Service

    1 day ago

    Mid Valley City, Malaysia Atop Aesthetic Sdn Bhd Full time

    Answering and responding to incoming calls and whatsapp from customers and managing booking requires - Calling customer and booking for their facial appointment - Extensive data entry and data management that requires accuracy to their internal systems - Managing and cross-checking customer data - Providing back up support to Reception including covering...

  • Junior Customer Services Assistants

    2 weeks ago

    Mid Valley City, Malaysia Blue i Solutions (M) Sdn Bhd Full time

    Requirements: - Malaysian only - Strong communication (English & Malay) and interpersonal skills - **(prior experience in customer service field preferred)**: - STPM/Fresh diploma holders or graduates are encouraged to apply. - Working 5days per week. Able to work for all shifts + weekends - Fast learner, internet savvy and knows how to navigate around...

  • Customer Service Executive

    2 weeks ago

    Mid Valley City, Malaysia Dateworks Full time

    Are you looking for an opportunity to make a difference in people’s lives? If so, we may be the perfect business for you. We are Dateworks, an offline matchmaking agency specializing in guiding people toward achieving their relationship goals. We are looking for people who can carry on conversations with a high level of empathy, who will go the extra mile...

  • Customer Service Executive

    1 week ago

    Mid Valley City, Malaysia Dateworks Full time

    Are you looking for an opportunity to make a difference in people’s lives? If so, we may be the perfect business for you. We are Dateworks, an offline matchmaking agency specializing in guiding people toward achieving their relationship goals. We are looking for people who can carry on conversations with a high level of empathy, who will go the extra mile...

  • Customer Service Executive

    2 weeks ago

    Mid Valley City, Malaysia One Mobile Care SDN.BHD Full time

    **Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

  • Customer Service Executive

    1 day ago

    Mid Valley City, Malaysia One Mobile Care SDN.BHD Full time

    **Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

  • Customer Service

    3 days ago

    Mid Valley City, Malaysia Elabram Systems SDN BHD Full time

    Handle Inbound/Outbound inquiries and feedback highlighted by users. - Respond to customer queries in a timely manner via in-house ticketing system. - To update daily trackers and provide information of operational functions in Shopee Express to respective stakeholders. - Work across multiple teams to push for process and system improvements. - Perform...

Customer Service Agent

2 weeks ago

Mid Valley City, Malaysia Remobie Technologies Sdn Bhd Full time

**Requirements**
- Prior experience in customer service is preferred
- Strong multi-tasking and organizational skills
- Proficient in Microsoft Office, particularly Excel
- Effective communication skills in both spoken and written English and Bahasa Malaysia; proficiency in Mandarin is advantageous.
- Able to manage high volumes of customer interactions while remaining composed under pressure
- Eager to learn and grow with the company
- Can start working immediately will be highly considered
- Fresh Graduates are welcome to apply.
- 6 days work week

**Responsibility**
- Manage and maintain Service Level Agreements on response rate and time, productivity and Quality Matrices (CSAT/resolution time)
- Resolve service issues by understanding complaints, providing optimal solutions, and ensuring follow-up until resolution is achieved.
- Maintain a professional and positive attitude to provide the best experience for the customers
- Demonstrate attention to detail and the ability to maintain detailed records of customer interactions.
- Collect and analyze customer feedback and identify area of improvement
- Participate in continuous improvement initiatives

**Benefits**
- Incentive
- Performance bonus
- Annual salary increment

**Job Type**: Contract
Contract length: 6 months

Pay: RM1,800.00 - RM2,500.00 per month