Customer Service

1 week ago

Mid Valley City, Malaysia Elabram Systems SDN BHD Full time

Handle Inbound/Outbound inquiries and feedback highlighted by users.
- Respond to customer queries in a timely manner via in-house ticketing system.
- To update daily trackers and provide information of operational functions in Shopee Express to respective stakeholders.
- Work across multiple teams to push for process and system improvements.
- Perform ad-hoc tasks as requested by the department head/reporting line.

**Requirement**
- Advantage if have experience working in a call center environment (Preferably In The E-Commerce sector or logistics industry)
- Moderate or strong knowledge in Microsoft Excel and Word
- Excellent written and verbal communication skills in English, proficiency in other additional languages such as Malay, Cantonese, or Mandarin will be an advantage
- Self motivated, and able to work under pressure to manage multiple tasks.
- Able to work on a shift or rotation basis.
- At least SPM or 1 year relevant working experience

**Job Type**: Contract

Pay: RM2,500.00 - RM2,600.00 per month

Schedule:

- Day shift
- Evening shift
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Attendance bonus
- Overtime pay

Application Question(s):

- Can you work on a shift or rotational basis?

  • Customer Service

    2 weeks ago

    Mid Valley City, Malaysia One Mobile Care Sdn Bhd Full time

    Job description Customer Service Representative Samsung Authorized Service Center (One Mobile Care SDN BHD) The Garden Mall, Mid Valley City, KL Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability...

  • Customer Service Executive

    2 weeks ago

    Mid Valley City, Malaysia Dateworks Full time

    We are looking for experienced Customer Service to provide excellent customer service, increase customer satisfaction, loyalty, and retention, and meet their expectations. The goal is to improve the customer service experience, take ownership of customers' issues and follow problems through to resolution. **Job Description**: - To increase customer...

  • Customer Service

    1 week ago

    Mid Valley City, Malaysia Paracell (M) Sdn Bhd Full time

    **3Responsibilities**: - Handle inbound/outbound inquiries and feedbacks highlighted by users - Respond to customer queries in a timely manner via in-house ticketing system - To update daily trackers and provide information of operational functions in Shopee Express to respective stakeholders - Work across multiple teams to push for process and system...

  • Sales Service Executive

    1 week ago

    Mid Valley City, Malaysia AEON Credit Service (M) Bhd Full time

    **Attractive Salary + Incentives + Shift Allowances + **Annual Leave + Medical Insurance + Annual Leave** **Walk-in Interview also available** **Date**: Every Tuesday, Wednesday and Thursday **Time**: 2.00pm - 5.00pm **Working Location**: Lot S09, 2nd Floor, AEON Bukit Tinggi Shopping Centre, No.1 Persiaran Batu Nilam 1/KS 6, Bandar Bukit Tinggi 2, 41200...

  • Customer Service Representative

    7 days ago

    Mid Valley City, Malaysia Hytech Full time

    Job Highlights - Competitive annual package, Shift Allowance, Quarterly Bonus and Year-end performance bonus. - Young, Passionate & Friendly Working Environment. - Rewarding career development with regional exposure. - Team building, creation, birthday party, free flow of snacks and drinks. **Responsibilities**: - Answering queries and resolving client...

  • Customer Service Representative Admin

    1 week ago

    Mid Valley City, Malaysia FinexHR (Malaysia) Sdn Bhd Full time

    **Customer Service cum Admin with Mandarin Speaking** **Job Summary**: **Responsibilities**: - Assist customers with product information, orders, returns, and complaints resolution. - Ensure customer satisfaction by addressing their needs effectively and efficiently. - Perform general administrative duties, including data entry, filing, and...

  • Customer Service Executive

    4 days ago

    Mid Valley City, Malaysia One Mobile Care SDN.BHD Full time

    **Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

  • Customer Service Executive

    2 days ago

    Mid Valley City, Malaysia One Mobile Care SDN.BHD Full time

    **Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

  • Customer Service Executive

    2 days ago

    Mid Valley City, Malaysia One Mobile Care SDN.BHD Full time

    **Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

  • Customer Service Representative

    2 weeks ago

    Mid Valley City, Malaysia Hytech Full time

    Job Highlights - Competitive annual package, Shift Allowance, Quarterly Bonus and Year-end performance bonus. - Young, Passionate & Friendly Working Environment. - Rewarding career development with regional exposure. - Team building, creation, birthday party, free flow of snacks and drinks. **Responsibilities**: - Answering queries and resolving client...