Customer Service Representative Admin
5 days ago
**Customer Service cum Admin with Mandarin Speaking**
**Job Summary**:
**Responsibilities**:
- Assist customers with product information, orders, returns, and complaints resolution.
- Ensure customer satisfaction by addressing their needs effectively and efficiently.
- Perform general administrative duties, including data entry, filing, and documentation.
- Coordinate with other departments to fulfill customer requests and resolve issues.
- Maintain accurate records of customer interactions and transactions.
- Process customer orders accurately and ensure timely delivery.
- Coordinate with the production and logistics teams to fulfill orders and track shipments.
- Monitor order status and update customers on delivery schedules.
- Provide language support in Mandarin to assist Mandarin-speaking customers.
- Handle incoming and outgoing correspondence.
**Requirements**:
- Proficiency in Mandarin (spoken and written) is essential.
- Previous experience in customer service or administrative roles is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
- Detail-oriented with a focus on accuracy and efficiency.
**Salary**: RM2,500.00 - RM3,000.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
Schedule:
- Monday to Friday
- On call
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Care Specialist: 3 years (preferred)
**Language**:
- Mandarin (preferred)
- English (preferred)
-
Admin
1 week ago
Nilai, Malaysia Mega Electric Enterprise Full time**Benefit** - **6 WORKING **day a week - **INCREMENT **on Salary (After probation, based on performance) **Key responsibility** - Perform clerical duties, such as entering data and maintaining customer records. - Preparing document for Loan submission and any other document to HQ. - Provide excellent customer service experience to customers. - Ensure outlet...
-
Customer Service
2 weeks ago
Nilai, Malaysia YM INTERNATIONAL MARKETING SDN BHD Full time**As the Customer Service, your responsibilities include** - Resolve customer issues, complaints and concerns in a professional and courteous manner. - Assist customers with order placement, tracking and notifications. - Provide detailed and accurate product information to customers. - Gather customer feedback and share insights with the team to improve...
-
Customer Focused Sales Representative
4 days ago
Bandar Nilai Utama, Malaysia TPM PAINT (M) SDN BHD Full timeJob DescriptionAs a Customer Focused Sales Representative, you will play a vital role in driving sales growth and building strong relationships with customers. You will be responsible for handling sales in painting products to customers, identifying and responding to customer needs, and communicating effectively with customers. This is an excellent...
-
Sales Admin
4 weeks ago
Nilai, Malaysia DELIMA EMAS SDN BHD Full timeMonitor online sales - Record sales data - Reply to customer messages (whatsapp, fb & so on) - Upload advertising materials on designated platforms - Prepare sales orders for financial use - Prepare delivery documents - Monitor the order delivery process REQUIREMENT - Proficient in Microsoft Office - Able to manage online sales **Salary**: RM1,700.00 -...
-
Customer Service Officer
4 weeks ago
Nilai, Malaysia EverPress Aluminium Industries Sdn Bhd Full timeEnsure high levels of customer satisfaction through excellent customer service. - Identify customers' needs and wants - Recommend products that match customer needs. - Manage point-of-sales processes. - Actively be involved in the receiving of new shipments. - Keep up-to-date with product information. - Accurately describe product features and benefits. -...
-
Customer Service Officer
8 hours ago
Nilai, Malaysia EverPress Aluminium Industries Sdn Bhd Full timeEnsure high levels of customer satisfaction through excellent customer service. - Identify customers' needs and wants - Recommend products that match customer needs. - Manage point-of-sales processes. - Actively be involved in the receiving of new shipments. - Keep up-to-date with product information. - Accurately describe product features and benefits. -...
-
Customer Relation Executive
2 weeks ago
Nilai, Malaysia LHM ONE STOP CAR SERVICE CENTRE (M) SDN. BHD Full time1. To perform administrative and clerical function 2. Manage customer service experience by creating a supportive customer satisfaction work environment e.g. welcome, greet and direct customers, offer refreshment, and numbering 3. Prepare and provide Customer Service Analysis report 4. To manage service appointment system 5. Participate in required...
-
Executive Customer Service
2 weeks ago
Nilai, Malaysia ENSTECH NETWORK SDN BHD Full time**: - To interact with customers to address their concerns, answer their questions and assist them with their needs.** **- Process or cancel order** **- Suggest solutions when a product malfunctions** **- Recommend potential products or services to management by collecting customer information and analyzing customer needs** **- Generate sales leads** **-...
-
Admin Executive
4 weeks ago
Nilai, Malaysia PRO SPORT TAEKWONDO SDN BHD Full timeCommunication With Customers Clear, Pleasant Communication Skills in Bahasa Melayu and English Multi-Task Administration Energetic, Dynamic and fast learners Highest Integrity, Discipline and responsible **Job Details** **JOB INFO & REQUIREMENT** - Contract Type- Full-time- Job Type- Executive- Experience Level- < 1 year, 1-3 years, 3-5 years- Job...
-
Admin Executive
9 hours ago
Nilai, Malaysia PRO SPORT TAEKWONDO SDN BHD Full timeCommunication With Customers Clear, Pleasant Communication Skills in Bahasa Melayu and English Multi-Task Administration Energetic, Dynamic and fast learners Highest Integrity, Discipline and responsible **Job Details** **JOB INFO & REQUIREMENT** - Contract Type- Full-time- Job Type- Executive- Experience Level- < 1 year, 1-3 years, 3-5 years- Job...
-
Dc Admin
4 days ago
Nilai, Malaysia KEX Express Malaysia Full time**LOCATION: PT7354, Jln BBN 1/2k, Putra Point, 71800 Bandar Baru Nilai, Negeri Sembilan.** **JOB RESPONSIBILITIES**: - Supporting operation task eg: sorting and packing - Checking invalid report - Checking and updating pending report shipment - Ensure DC have enough and complete equipment's for office perusal. - Make report of payment COD **JOB...
-
Customer Service Officer
4 weeks ago
Nilai, Malaysia Aurelius Hospital Nilai Full time1. Conduct and compile patient survey, ensure all feedbacks and grievances from customers are addressed in a timely and effective manner. 2. Plan, organise and execute of festive decoration align with national festive season. 3. Assist to plan / work with Marketing department to organise events / activities for in patient, care giver and members to enhance...
-
Internship Business Admin
7 days ago
Nilai, Malaysia TISHAS FOOD MANUFACTURING SDN BHD Full timeOverall Job Function This job is an internship for Business Admin students. You'll assist departmental managers, do general admin tasks such as data entry, record keeping, and provide support to other departments. You might like this job because of the young and vibrant team, and the hybrid working model. Primary Responsibilities: - To assist the...
-
Customer Service/operation
7 days ago
Nilai, Malaysia D&A Mega Sdn Bhd Full time1) Entertain clients at front desk for Laundry services provided 2) Sorting linen for cleaning according to the type, color, fabric and cleaning treatment required 3) Checking and removing stains from linen, replacing buttons and making minor repairs 4) Follow S.O.P on any washing formula for each type of linen 5) Placing linen on shelves and hanging linen...
-
Customer Service Assistant
2 weeks ago
Nilai, Malaysia BERJAYA STEEL PRODUCT SDN BHD Full time1. Maintains customer records by updating account information 2. Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution. 3. Transfer data from paper formats into...
-
Account Admin Clerk
4 weeks ago
Nilai, Malaysia SUTERA HIKMAH SDN BHD Full timeJob Highlights 5 1/2 days work Alternate Saturday Fast growing company Job Description 1. Efficiently process orders and coordinate deliveries 2. Inventory management 3. Admin support to HR department: recruitment activities 4. Accounting support including Preparing sales order, invoice, and purchase orders in the SQL accounting software; Timely update the...
-
Receptionist / Customer Service Officer
1 week ago
Nilai, Malaysia Global Amity Sdn Bhd Full timeJob Descriptions: - To set appointment booking (inbound/outbound, AWPS, Honda Touch, Walk-in inquiry and hunting data) - To crosscheck tomorrow appointment - To assist Customer Relations Executive during rotation schedule - To assist the customer to the Service Advisor counter - To maintain the cleanliness of reception and waiting area Job Requirements: -...
-
Nilai, Malaysia Master Jaya Environment Sdn Bhd Full timeYES, YOU FOUND IT !! WE ARE HERE TO HELP YOU !! We are looking for a person who is passionate, highly-motivated and committed individual to join our team. Who Are We? We are a 36 year old environmental protection mechanical engineering company and are currently undertaking continuous projects and due to our business expansion, we are inviting you to join us...
-
Warehouse Admin Assistant
4 weeks ago
Nilai, Malaysia APSN LIFESCIENCE SDN BHD Full timeWe are subsidiary of a public listed company with diverse business in services, manufacturing and distribution of animal health products seeks the following position. Certified in ISO 9001:2015 & ISO 45001:2018, we are also committed to the quality and safety of our products, system and people. **WAREHOUSE ADMIN ASSISTANT** **Responsibilities**: -...
-
Warehouse Admin Assistant
1 day ago
Nilai, Malaysia APSN LIFESCIENCE SDN BHD Full timeWe are subsidiary of a public listed company with diverse business in services, manufacturing and distribution of animal health products seeks the following position. Certified in ISO 9001:2015 & ISO 45001:2018, we are also committed to the quality and safety of our products, system and people. **WAREHOUSE ADMIN ASSISTANT** **Responsibilities**: -...