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Customer Relation Executive

3 weeks ago

Nilai, Malaysia LHM ONE STOP CAR SERVICE CENTRE (M) SDN. BHD Full time

1. To perform administrative and clerical function

2. Manage customer service experience by creating a supportive customer satisfaction work environment e.g. welcome, greet and direct customers, offer refreshment, and numbering

3. Prepare and provide Customer Service Analysis report

4. To manage service appointment system

5. Participate in required process improvements teams and project/ task forces as assigned by Service Manager

6. Proven experience in multitasking, problem-solving, and working independently in a professional setting.

7. Exceptional organizational skills and attention to detail, with the ability to prioritize workload effectively.

8. Strong communication and interpersonal skills, enabling effective collaboration with colleagues and stakeholders.

Operation Hour: 8.30am - 5.00pm (Monday - Saturday)

**Salary**: RM1,800.00 - RM2,200.00 per month

**Benefits**:

- Maternity leave
- Parental leave

Schedule:

- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Yearly bonus

Ability to Commute:

- Nilai (required)

Ability to Relocate:

- Nilai: Relocate before starting work (required)