Customer Service Officer

1. Conduct and compile patient survey, ensure all feedbacks and grievances from customers are addressed in a timely and effective manner. 2. Plan, organise and execute of festive decoration align with national festive season. 3. Assist to plan / work with Marketing department to organise events / activities for in patient, care giver and members to enhance...

Job Descriptions: - To set appointment booking (inbound/outbound, AWPS, Honda Touch, Walk-in inquiry and hunting data) - To crosscheck tomorrow appointment - To assist Customer Relations Executive during rotation schedule - To assist the customer to the Service Advisor counter - To maintain the cleanliness of reception and waiting area Job Requirements: -...

**Customer Service cum Admin with Mandarin Speaking** **Job Summary**: **Responsibilities**: - Assist customers with product information, orders, returns, and complaints resolution. - Ensure customer satisfaction by addressing their needs effectively and efficiently. - Perform general administrative duties, including data entry, filing, and...

**As the Customer Service, your responsibilities include** - Resolve customer issues, complaints and concerns in a professional and courteous manner. - Assist customers with order placement, tracking and notifications. - Provide detailed and accurate product information to customers. - Gather customer feedback and share insights with the team to improve...

1. To assist Sales Support Executive in disseminating the company's policy and objectives to all level of Sales Support Department. 2. To ensure the sectional quality procedures and activities set by QA department are understood, implemented and maintained by all levels at all times. 3. To follow-up on the daily sectional contract review and work order...

1. To perform administrative and clerical function 2. Manage customer service experience by creating a supportive customer satisfaction work environment e.g. welcome, greet and direct customers, offer refreshment, and numbering 3. Prepare and provide Customer Service Analysis report 4. To manage service appointment system 5. Participate in required...

**: - To interact with customers to address their concerns, answer their questions and assist them with their needs.** **- Process or cancel order** **- Suggest solutions when a product malfunctions** **- Recommend potential products or services to management by collecting customer information and analyzing customer needs** **- Generate sales leads** **-...

1) Entertain clients at front desk for Laundry services provided 2) Sorting linen for cleaning according to the type, color, fabric and cleaning treatment required 3) Checking and removing stains from linen, replacing buttons and making minor repairs 4) Follow S.O.P on any washing formula for each type of linen 5) Placing linen on shelves and hanging linen...

1. Maintains customer records by updating account information 2. Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution. 3. Transfer data from paper formats into...

Responsibilities: To assist the CR Team Lead in day-to-day activities of customer relations i.e. appointments, complaints, etc. to ensure smooth operations of service centre which include but not limited to the following: - Handling customer enquiry through inbound call and outbound call with Accordia System Management - Handling customer enquiry through...

Responsibilities: To assist the CR Team Lead in day-to-day activities of customer relations i.e. appointments, complaints, etc. to ensure smooth operations of service centre which include but not limited to the following: - Handling customer enquiry through inbound call and outbound call with Accordia System Management - Handling customer enquiry through...

Assist office work and managing customers FZ Autoworks is a company that provides on-demand roadside assistance to the public. Our services includes car battery change, jumpstart, flat tyre and fuel delivery. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

Job Description: - 1. Perform good customer service to contribute to a warm welcoming ambience of the counter service in line with the Hospital Mission and Vision. Provide proper and clear explanation to all customer at all times. 2. Perform timely and efficient counter services including registration, admission and discharge process according to the...

**As the Office Administrator, your responsibilities include** - Manage account records, including expenses and claims & monthly payment staff salaries, rental payments and utility bills. - Provide assistance to customers, addressing inquiries and resolving issues promptly. - Recruitment on various platform (remote task). - Issue and manage documentation,...

**As the Office Administrator, your responsibilities include** - MUST able to read ,write and speaking fluent in chinese - Manage account records, including expenses and claims & monthly payment staff salaries, rental payments and utility bills. - Provide assistance to customers, addressing inquiries and resolving issues promptly. - Recruitment on various...

Location : Nilai Salary : RM 4,000 - 5,000 - Responsible for day-to-day operations and administrative of Malaysia office - Provide support in administrative such as managing office facilities and equipment, booking meetings and events, travel arrangement and distributing mails and couriers. - Maintain internal databases - Keep employee records (physical and...

JOB DESCRIPTION: - Managing and maintain company websites - Managing and maintaining all social media Platforms such as ads boosting, strategies, analysis and reporting. - Liaising with graphic designers and organizing photoshoots/video shoots. - Attend to customers for all sales related matter ( promotion, new product and other regarding sales - Achieving...

Job Description: - 1) To Assist on daily task at Front Office Department 2) Hands on with role of cashiering, billing, GL Insurance and etc. 3) Ensure efficient and accurate billing at all times. To make sure all medical and pharmacy charges for patients are being charged correctly by respective department. 4) Obtain customer and guarantor signature on all...

**Why join us?** We practise a vibrant & energetic office culture. We are a group of fun and young (at heart, at least!) people who enjoy coming to work and interacting and mingling with our colleagues every day. We are well-known nationally and our brand is instantly recognisable. Come and join us. - _**BANDAR ENSTEK MERCATO **_ **Salary**: RM1,500.00 -...

_**JOB DESCRIPTIONS**:_ - Provide courteous and efficient service, and if possible, to comply with each and every request. - Maintain guest records and other Front Office records. To check the arrival file which require special request like bay cot, extra bed or fruit basket - Check -in and check-out guests according to the procedure. - Work closely with the...