Customer Relations Executive

Record & report of customers' complaints -Ensure complaints are handled & updated -HQ liaison person for all complaints (streamline communication between HQ & outlet) -Customer correspondences (Letters) -Product Goodwill Management -Report & analyze voice of customers (VOC) -Implement countermeasure and Kaizen activities on VOC -Handling social media...

1. To perform administrative and clerical function 2. Manage customer service experience by creating a supportive customer satisfaction work environment e.g. welcome, greet and direct customers, offer refreshment, and numbering 3. Prepare and provide Customer Service Analysis report 4. To manage service appointment system 5. Participate in required...

Responsibilities:To assist the CR Team Lead in day-to-day activities of customer relations i.e. appointments, complaints, etc.to ensure smooth operations of service centre which include but not limited to the following: Handling customer enquiry through inbound call and outbound call with Accordia System Management Handling customer enquiry through Honda...

1. To perform administrative and clerical functionManage customer service experience by creating a supportive customer satisfaction work environment e.g. welcome, greet and direct customers, offer refreshment, and numberingPrepare and provide Customer Service Analysis reportTo manage service appointment systemParticipate in required process improvements...

_**VERY URGENT!**_ **Responsibilities**: Provides a wide range of high-level, complex and confidential office administration and support to the CEO. Responsible for overall executive office management. Serves as the CEO’s principal administrative contact with MILA employees, and external constituencies. Manages CEO’s calendar, meetings, appointments and...

Job Descriptions: - To set appointment booking (inbound/outbound, AWPS, Honda Touch, Walk-in inquiry and hunting data) - To crosscheck tomorrow appointment - To assist Customer Relations Executive during rotation schedule - To assist the customer to the Service Advisor counter - To maintain the cleanliness of reception and waiting area Job Requirements: -...

We are looking for a Customer Care Executive to join our team at an alternative treatment center in Nilai. In this role you will be responsible for providing exceptional service to patients, taking feedback, resolving patient issues, scheduling appointments, and responding to enquires. - At least 1 to 2 years of relevant experience in a similar field -...

Relaying extensive product information to customers. - Fill up customer records, including contact information. - Passing customer leads to relevant sales team departments. - Conducting surveys and writing reports based on customer feedback on products and services. - Providing customers with clear instructions to resolve issues. - Rerouting customer calls...

1. Conduct and compile patient survey, ensure all feedbacks and grievances from customers are addressed in a timely and effective manner. 2. Plan, organise and execute of festive decoration align with national festive season. 3. Assist to plan / work with Marketing department to organise events / activities for in patient, care giver and members to enhance...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

_VERY URGENT_Responsibilities:Provides a wide range of high-level, complex and confidential office administration and support to the CEO.Responsible for overall executive office management.Serves as the CEO's principal administrative contact with MILA employees, and external constituencies.Manages CEO's calendar, meetings, appointments and travel...

**Company Description** Alps Alpine, a leading manufacturer of electronic components and automotive infotainment systems, has been in operation since 1948 and supplies roughly 40,000 different products and solutions to around 2,000 companies worldwide. The Alps Alpine Group currently operates 110 bases in 26 countries and regions. Serving a diverse range of...

**Company Description** Alps Alpine, a leading manufacturer of electronic components and automotive infotainment systems, has been in operation since 1948 and supplies roughly 40,000 different products and solutions to around 2,000 companies worldwide. The Alps Alpine Group currently operates 110 bases in 26 countries and regions. Serving a diverse range of...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**: - To interact with customers to address their concerns, answer their questions and assist them with their needs.** **- Process or cancel order** **- Suggest solutions when a product malfunctions** **- Recommend potential products or services to management by collecting customer information and analyzing customer needs** **- Generate sales leads** **-...

**KEY RESPONSIBILITIES** - Ensure maintenance of the loyalty system and database by liaising with developer and stakeholders - Handle inquiries and issues related to the loyalty program - Oversees and monitor the enrollment and retention of members - Analyze member data to identify trends and insights - Monitor and report on the performance of the loyalty...

Job Descriptions: To set appointment booking (inbound/outbound, AWPS, Honda Touch, Walkin inquiry and hunting data) To crosscheck tomorrow appointment To assist Customer Relations Executive during rotation schedule To assist the customer to the Service Advisor counter To maintain the cleanliness of reception and waiting areaJob Requirements: Have good...

**RESPONSIBILITIES**: - Provide lead-time timely to sales, LBPs or project managers - Quote orders lead time base on material availability versus customer given specifications. - Provide alternatives, as and when needed, to support urgent shut down order or short lead time order. - To liaise with purchasing and D center for best possible strategy to fulfill...

**Sales Executive - Black Safe Nilai** Join our team at Black Safe Nilai as a Sales Executive specializing in safety boots and equipment. As a Sales Executive, your primary responsibility is to drive sales through proactive outreach and relationship building with clients. You will play a crucial role in promoting workplace safety by offering our range of...

**Sales Executive - Black Safe Nilai** Join our team at Black Safe Nilai as a Sales Executive specializing in safety boots and equipment. As a Sales Executive, your primary responsibility is to drive sales through proactive outreach and relationship building with clients. You will play a crucial role in promoting workplace safety by offering our range of...