Executive Customer Service

1. To perform administrative and clerical function 2. Manage customer service experience by creating a supportive customer satisfaction work environment e.g. welcome, greet and direct customers, offer refreshment, and numbering 3. Prepare and provide Customer Service Analysis report 4. To manage service appointment system 5. Participate in required...

1. Conduct and compile patient survey, ensure all feedbacks and grievances from customers are addressed in a timely and effective manner. 2. Plan, organise and execute of festive decoration align with national festive season. 3. Assist to plan / work with Marketing department to organise events / activities for in patient, care giver and members to enhance...

Warehouse Operation Executive **Key Duties / Responsibilities** 1. Warehouse Executive to execute plan according to operation procedure in order to ensure good customer service and safety in high standard level. 2. The Warehouse Executive to execute operational excellence practices in operation with Warehouse KPIs focus oriented including shift briefing,...

**As the Customer Service, your responsibilities include** - Resolve customer issues, complaints and concerns in a professional and courteous manner. - Assist customers with order placement, tracking and notifications. - Provide detailed and accurate product information to customers. - Gather customer feedback and share insights with the team to improve...

Job Descriptions: - To set appointment booking (inbound/outbound, AWPS, Honda Touch, Walk-in inquiry and hunting data) - To crosscheck tomorrow appointment - To assist Customer Relations Executive during rotation schedule - To assist the customer to the Service Advisor counter - To maintain the cleanliness of reception and waiting area Job Requirements: -...

We are looking for a Customer Care Executive to join our team at an alternative treatment center in Nilai. In this role you will be responsible for providing exceptional service to patients, taking feedback, resolving patient issues, scheduling appointments, and responding to enquires. - At least 1 to 2 years of relevant experience in a similar field -...

Ensure high levels of customer satisfaction through excellent customer service. - Identify customers' needs and wants - Recommend products that match customer needs. - Manage point-of-sales processes. - Actively be involved in the receiving of new shipments. - Keep up-to-date with product information. - Accurately describe product features and benefits. -...

1) Entertain clients at front desk for Laundry services provided 2) Sorting linen for cleaning according to the type, color, fabric and cleaning treatment required 3) Checking and removing stains from linen, replacing buttons and making minor repairs 4) Follow S.O.P on any washing formula for each type of linen 5) Placing linen on shelves and hanging linen...

Maintenance Executive **Position Information** Job Title**:Maintenance Electrical Executive **Reporting To**:Maintenance Manager** Department**:Maintenance **Indirect Reporting **Nil** Manager: Date: **Position Purpose / Context** The position is responsible and accountable for ensuring smooth operation for overall Plant Facilities/ Utilities, Production...

1. Maintains customer records by updating account information 2. Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution. 3. Transfer data from paper formats into...

**Customer Service cum Admin with Mandarin Speaking** **Job Summary**: **Responsibilities**: - Assist customers with product information, orders, returns, and complaints resolution. - Ensure customer satisfaction by addressing their needs effectively and efficiently. - Perform general administrative duties, including data entry, filing, and...

**Customer Service cum Admin with Mandarin Speaking** **Job Summary**: **Responsibilities**: - Assist customers with product information, orders, returns, and complaints resolution. - Ensure customer satisfaction by addressing their needs effectively and efficiently. - Perform general administrative duties, including data entry, filing, and...

Responsibilities: To assist the CR Team Lead in day-to-day activities of customer relations i.e. appointments, complaints, etc. to ensure smooth operations of service centre which include but not limited to the following: - Handling customer enquiry through inbound call and outbound call with Accordia System Management - Handling customer enquiry through...

**Marketing**: - Develop and execute marketing strategies to promote our ambulance services. - Create and manage digital marketing campaigns across various platforms. - Conduct market research to identify trends and opportunities for expansion. - Build and maintain relationships with key stakeholders, such as hospitals, clinics, and local authorities. -...

1. To assist Sales Support Executive in disseminating the company's policy and objectives to all level of Sales Support Department. 2. To ensure the sectional quality procedures and activities set by QA department are understood, implemented and maintained by all levels at all times. 3. To follow-up on the daily sectional contract review and work order...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**Sales Executive - Black Safe Nilai** Join our team at Black Safe Nilai as a Sales Executive specializing in safety boots and equipment. As a Sales Executive, your primary responsibility is to drive sales through proactive outreach and relationship building with clients. You will play a crucial role in promoting workplace safety by offering our range of...

Record & report of customers' complaints -Ensure complaints are handled & updated -HQ liaison person for all complaints (streamline communication between HQ & outlet) -Customer correspondences (Letters) -Product Goodwill Management -Report & analyze voice of customers (VOC) -Implement countermeasure and Kaizen activities on VOC -Handling social media...

JOB DESCRIPTION: - Managing and maintain company websites - Managing and maintaining all social media Platforms such as ads boosting, strategies, analysis and reporting. - Liaising with graphic designers and organizing photoshoots/video shoots. - Attend to customers for all sales related matter ( promotion, new product and other regarding sales - Achieving...