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Customer Service Officer

2 weeks ago

Nilai, Malaysia EverPress Aluminium Industries Sdn Bhd Full time

Ensure high levels of customer satisfaction through excellent customer service.
- Identify customers' needs and wants
- Recommend products that match customer needs.
- Manage point-of-sales processes.
- Actively be involved in the receiving of new shipments.
- Keep up-to-date with product information.
- Accurately describe product features and benefits.
- Follow all companies policies and procedures.

**Equirements**:

- Good understanding of sales principles and customer service practices.
- Strong communication and interpersonal skills.
- Customer service focus.
- Friendly, helpful, confident and engaging personality.
- Basic administrative skills

**Salary**:

- Base on your experience.

**Job Types**: Full-time, Permanent

Pay: RM1,500.00 - RM3,000.00 per month

**Benefits**:

- Additional leave
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Meal provided
- Opportunities for promotion
- Parental leave

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Mantin: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer Care Specialist: 1 year (required)