Customer Service Admin
2 days ago
**Key Responsibilities**:
**Administrative Duties**:
- Perform general office duties such as filing, scanning, data entry, and document management.
- Maintain and update company databases, records, and reports.
- Manage office supplies, stationery, and equipment inventory.
- Assist in scheduling meetings, preparing agendas, and taking minutes.
- Coordinate with vendors, service providers, and internal departments.
**Customer Service Duties**:
- Provide accurate product or service information and resolve customer complaints efficiently.
- Follow up on customer issues to ensure resolution and satisfaction.
- Process orders, returns, and exchanges.
- Maintain a high level of customer satisfaction through excellent service.
- Keep records of customer interactions and transactions.
- Entertain each customer according to company's SOP.
- Get feedback form EACH customer thru Google/whatsapp/over the counter and etc.
**Job Requirements**:
- Minimum **Diploma or equivalent** in Business Administration, Customer Service, or related field.
- Proven work experience in **administration** and/or **customer service** roles.
- Excellent verbal and written communication skills.
- Strong interpersonal and problem-solving abilities.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and work independently in a fast-paced environment.
- Attention to detail and organizational skills.
- Experience with CRM software is an advantage.
- Bilingual or multilingual ability may be preferred (depending on location/business needs).
**Job Types**: Full-time, Internship
Contract length: 6 months
Pay: RM1,800.00 - RM2,200.00 per month
**Benefits**:
- Additional leave
- Cell phone reimbursement
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
Supplemental Pay:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
Work Location: In person
Application Deadline: 07/05/2025
Expected Start Date: 07/07/2025
-
Admin Customer Service Assistant
4 days ago
Nilai, Malaysia ONE MORE PET (M) SDN BHD Full time**Job Overview** **Responsibilities**: **Regulatory & Compliance** - Manage product registrations and ensure compliance with relevant authorities. - Stay up to date on product registration requirements under the Department of Veterinary Services (DVS). **Office & Inventory Management** - Maintain accurate and up-to-date records of all office supplies and...
-
Admin & Customer Service Assistant
6 days ago
Nilai, Malaysia ONE MORE PET (M) SDN BHD Full time**Job Overview** **Responsibilities**: **Regulatory & Compliance** - Manage product registrations and ensure compliance with relevant authorities. - Stay up to date on product registration requirements under the Department of Veterinary Services (DVS). **Office & Inventory Management** - Maintain accurate and up-to-date records of all office supplies and...
-
Admin & Customer Service Assistant
1 week ago
Kampung Baharu Nilai, Negeri Sembilan, Malaysia One More Pet (M) Sdn Bhd Full time 24,000 - 60,000 per yearJob OverviewWe are looking for an Admin & Customer Service Assistant to manage office operations, product registrations, licensing matters, and daily administrative tasks. The role includes coordinating with authorities, vendors, and customers while ensuring records and supplies are well maintained. Candidates should be organized, detail-oriented, and able...
-
HR Admin
4 days ago
Nilai, Malaysia LHM ONE STOP CAR SERVICE CENTRE (M) SDN. BHD Full timeWe are looking for a highly organized and detail-oriented **HR cum Admin** to handle human resource functions and administrative tasks. This role requires someone who can manage recruitment, employee relations, payroll, and general office administration. **Key Responsibilities**: - Maintain and update employee records and HR databases. - Assist in payroll...
-
Customer Service
4 days ago
Nilai, Malaysia YM INTERNATIONAL MARKETING SDN BHD Full time**As the Customer Service, your responsibilities include** - Resolve customer issues, complaints and concerns in a professional and courteous manner. - Assist customers with order placement, tracking and notifications. - Provide detailed and accurate product information to customers. - Gather customer feedback and share insights with the team to improve...
-
Customer Service
1 week ago
Nilai, Malaysia Nilai Apparel Gift & Souvenir Full timeWe are seeking for Customer Service staff at Nilai Apparel Gift & Souvenir, you will play a pivotal role in driving sales growth and enhancing brand visibility. You will collaborate closely with the sales and marketing teams to develop and execute strategies that maximize revenue opportunities and strengthen our market presence. **Key...
-
Customer Service
6 days ago
Nilai, Malaysia Nilai Apparel Gift & Souvenir Full timeWe are seeking for Customer Service staff at Nilai Apparel Gift & Souvenir, you will play a pivotal role in driving sales growth and enhancing brand visibility. You will collaborate closely with the sales and marketing teams to develop and execute strategies that maximize revenue opportunities and strengthen our market presence. **Key...
-
Admin Executive Customer Service
6 days ago
Nilai, Malaysia D & A Mega Sdn Bhd Full time**Job Description & Responsibilities**: - Handling day-to-day administration, preparing and following up on documentation, managing office supplies and equipment - Generating and compiling of Delivery Order and invoice to customer - Perform cashiering duties such as payment collections and deposit - Deal with customers, and provide solutions. - Liaise with...
-
Executive Customer Service
4 days ago
Nilai, Malaysia ENSTECH NETWORK SDN BHD Full time**: - To interact with customers to address their concerns, answer their questions and assist them with their needs.** **- Process or cancel order** **- Suggest solutions when a product malfunctions** **- Recommend potential products or services to management by collecting customer information and analyzing customer needs** **- Generate sales leads** **-...
-
Sales & Admin Coordinator
2 weeks ago
Nilai, Malaysia IGC-Industrial Galvanizers Corporation (M) Sdn Bhd Full time**A Brief Summary of This Position**: The Sales & Admin Coordinator will be responsible for a blend of administrative duties and supporting the sales process. This role requires efficient communication, customer service, and coordination with production, sales, and accounts teams. Additionally, the Sales & Admin Coordinator will be required to handle...