Customer Relation Executive
7 days ago
Greet and assist all walk-in customers courteously and professionally.
- Schedule appointments for the service department and handle customer enquiries professionally.
- Answer all incoming phone calls within three rings to ensure prompt response and service.
- Conduct regular follow-ups and service reminders via SMS and phone calls to ensure steady service intake.
- Follow all standard operating procedures (SOPs) and customer care guidelines set by the company.
**Minimum Requirements**
- Minimum SPM/STPM/Diploma in any discipline
- Excellent interpersonal and communication skills to engage with diverse audiences.
- Strong organizational and multitasking abilities in a dynamic environment.
- High level of professionalism and a positive attitude in dealing with customers and colleagues.
**Operation Hour**: Monday - Saturday (8.30am - 5.00pm)
Pay: RM1,800.00 - RM2,200.00 per month
**Benefits**:
- Maternity leave
- Parental leave
Work Location: In person
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