Guest Service Assistant

KEY JOB RESPONSIBILITIES 1.Receive guests, sell, register and assign room to check-in guest. Ensure the correct registration process is covered. Certain details are confirmed with the guests in relation to check-out dates, methods of payment details, etc. 2.Ensure full knowledge on all room types and locations, packages, room rates, discount schemes, etc....

Job Description: - Greeting guests upon arrival and making them feel welcome. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff management. **Job Type**:...

Welcome all guests in a warm, friendly and helpful way at all times - Smile at the guests whenever you are dealing with them. Make attempts to learn and use guest’s name at every opportunity - Understand and able to perform departmental standards and procedures in areas like check in and check out, room change, reservations, cash floats, etc - Ensures all...

Welcome all guests in a warm, friendly and helpful way at all times - Smile at the guests whenever you are dealing with them. Make attempts to learn and use guest’s name at every opportunity - Understand and able to perform departmental standards and procedures in areas like check in and check out, room change, reservations, cash floats, etc - Ensures all...

Welcome guests upon arrival, ensuring they feel comfortable. - Handle check-in and check-out processes. - Provide front desk support, including room assignments and administrative tasks. - Deliver mail and messages to guests promptly. - Process guest payments. - Coordinate with bell service and staff management. **Job Requirements**: - Strong...

**Job Number** 24087434 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

Provide friendly and courteous reception, mail and information, cashiering, guest relations and business center service at the Front Desk. Attends to guest needs and complaints effectively. Ensures smooth operations and maintaining the established code of standards, efficiency and professionalism set by Management. Provide Management with timely feedback and...

Provide friendly and courteous reception, mail and information, cashiering, guest relations and business center service at the Front Desk. Attends to guest needs and complaints effectively. Ensures smooth operations and maintaining the established code of standards, efficiency and professionalism set by Management. Provide Management with timely feedback and...

**Job Number** 24171186 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

POSITION SUMMARYOur jobs aren't just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the...