Customer Service Officer

**Who are we?** Omnidesk is a standing desk company based in Singapore, Australia and Malaysia. Our mission is to help our users build a workspace that feels good, is more productive and ergonomic. Your role as the Customer Service Officer in our team will be our first line support for resolving questions and issues in regards to our...

Serve as the centralized point of contact for customer inquiries. - Coordinate and support internal departments and external vendor to ensure seamless execution of customer orders or inquiries. - Follow up on operational issues, ensure it is resolve and revert back to the customer. - Assist in maintaining positive relationships with key customers and...

Ensuring work areas are kept clean, neat and well-organized. - Packing incoming stock away, taking inventory and reporting shortages. - Keeping records of incoming and outgoing shipments. - Picking orders as requested by management. - Ensure that items are undamaged. - Label items. - Counting and confirming inventory. - Inspecting inventory for damage and...

About usThe principal activities of our company are the sale, marketing and distribution of mid and high-end home appliances, spare parts and components in the Asia Pacific region. We are a well established, leading European home appliance company with offices & factories in France and parts of Europe. We invite suitable candidates to join us...

_Nature of Business: IT service and solution provider_ - Location: Industrial Park Subang, Subang Jaya (Must have transport)_ - Position: Customer Support_ - Salary Range: RM2,200- RM2,500_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ - ** Fresh grads are welcome to apply_ Task: - Checking of the warranty for particular IT...

**JOB RESPONSIBILITIES** **1. Handle Customer Inquiries and Issues** - Handle customer inquiries and resolve customer problems by phone call or assign technician for visit within the time frame. - Assist customers remotely or dispatch technician for onsite visits. - Provide reasonable alternative solutions to resolve customer problems and arrange for a...

Introduction For our office in Malaysia, we are looking for a: Customer Relationship Officer. Diversity Tasks - Countries Assigned: Malaysia, Singapore, Sri Lanka - Drive Customer Service order processing & fulfilment process for assigned countries, include managing customer enquiries, quotations, sales and orders for spare parts. - Proactively follow up...

Reporting to the Center Manager, the Customer Service Officer is the first contact point for clients and visitors to our center. As part of the team, the front desk executive's role is to assist in the smooth and efficient running of the center, to adhere to protocols at all times in line with the company strategy, goals and values; and be knowledgeable...

**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...

**Key Responsibilities**: - Handle inbound calls with full understanding and information of customers' inquiries and complaints. - Make outbound calls to existing customers by providing resolution after proactive checks for any potential or actual shipment failures. - Provide customers with suitable solutions by following company guidelines to problem...