Aftersales Manager
2 weeks ago
Lead and support aftersales service operations for HVAC systems in data centers environments.
- Build and develop the aftersales service team, ensuring strong technical capabilities and efficient workflows.
- Provide technical support, training, and guidance to customers and service teams.
- Coordinate preventive maintenance and emergency repairs to ensure mínimal downtime.
- Be on-call to respond to urgent customer needs and emergency system failures.
- Work closely with other teams to enhance customer satisfaction and optimize system performance.
- Manage and improve service documentation, reports, and warranty claims.
**Requirements**:
- Minimum 3 years of experience working with Danfoss Turbocor oil-free compressors and software tool.
- Hands-on experience in HVAC aftersales, maintenance, and troubleshooting.
- Strong background in data center cooling environments.
- Knowledge of chillers, cooling towers, and related HVAC components.
- Ability to analyze system performance and optimize efficiency.
- On-call availability to respond to emergency service requests.
- Excellent problem-solving skills and customer-focused mindset.
- Strong communication skills for interacting with clients, suppliers, and internal teams.
**Job Types**: Full-time, Permanent
Pay: RM6,000.00 - RM7,500.00 per month
**Benefits**:
- Cell phone reimbursement
- Maternity leave
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Performance bonus
Work Location: In person
Application Deadline: 06/20/2025
Expected Start Date: 05/19/2025
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