Merchandising, Compliance

**Job Summary: -**

The **Merchandising, Compliance & SOP Manager** is responsible for overseeing product merchandising, ensuring compliance with company policies and regulatory requirements, and maintaining Standard Operating Procedures (SOPs) across all stores. This role ensures that store displays, promotions, and inventory align with business objectives while enforcing operational consistency and regulatory adherence. The manager will also ensure that **suppliers who merchandise stock in stores follow SOPs and company guidelines.**

**Job Responsibilities: -**

1. Develop and implement effective merchandising strategies to enhance product visibility and sales.

2. Monitor and enforce supplier compliance with merchandising standards, including product placement, pricing, and promotional displays.

3. Conduct routine audits and spot checks to verify supplier compliance and take corrective actions if necessary.

4. Ensure compliance with local and international regulations, government requirements that relevant to the company’s products.

5. Liaise with relevant authorities to obtain approvals for food, products, and item compliance.

6. Conduct audits on product labelling, price accuracy, and shelf-life management and ensure proper product placement, shelf arrangements, and promotional displays align with company guidelines.

7. Develop, update, and implement SOPs for merchandising, supplier compliance, and store operations.

8. Ensure suppliers and store teams to follow SOPs for proper handling and display of products.

9. Train store staff and suppliers on compliance, inventory control, and merchandising execution.

10.Monitor adherence to SOPs and take corrective actions for non-compliance and inefficiencies, develop and implement best practice to enhance productivity and compliance alignment.

11.Work with store teams and warehouse teams to streamline inventory control.

12.Conduct risk assessments on new and existing products to identify slow-moving or expired products and implement markdown or removal strategies.

13.Prepare reports on supplier compliance, merchandising effectiveness, and SOP adherence.

14.Analyze sales data to provide recommendations on product display and strategies on optimization of category management.

15.Conduct performance evaluations and suggest improvements for store operations.

16.Any other ad-hoc tasks to be assigned.

**Job Requirement: -**
- Bachelor's degree in Retail Management, Business Administration, Marketing, or a related field.
- 3-5 years of experience in regulatory compliance role within the retail industry with a strong understanding of relevant regulations and standards.
- **-**Strong understanding of **store merchandising principles, supplier management, retail compliance regulations, and SOP development.**:

- Experience in **monitoring and enforcing supplier compliance in retail settings.**:

- Excellent analytical, problem-solving, and organizational skills.
- Proficiency in Microsoft Office, POS systems, and inventory management software.
- Strong leadership skills with the ability to train and enforce SOPs across multiple store locations.
- Excellent communication skills to coordinate with suppliers, store teams, and management.
- Must have own transport and a valid driving license.

Pay: RM5,500.00 - RM6,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave

Schedule:

- Monday to Friday

Supplemental Pay:

- Yearly bonus

Application Question(s):

- What is your expected salary? (min-max)
- What is your current salary/ last drawn salary?
- Do you need to serve notice period? (e.g. 2 months / available immediately)

**Experience**:

- Compliance: 3 years (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)
- English (preferred)