Quality Manager

2 days ago

Johor Bahru, Malaysia CareerMaster Sdn Bhd Full time

**JOB RESPONSIBILITIES**:

- Assure that products are manufactured following the correct quality plan, manufacturing procedures, and work instructions.
- Organize and prepare documents related to production operations and product quality, and ensure their implementation.
- Investigate quality problems and take corrective and preventive actions (CAPA).
- Responsible for supplier quality control, including supplier qualification audits and quality inspection/tracking of incoming materials.
- Handle non-conforming products across all production processes.
- Manage QC daily routines, such as inspection methods, calibration of inspection instruments, and document/record management.
- Provide guidance and support for QC activities and quality decision-making.
- Assist in the development of potential suppliers or contractors from a quality perspective.
- Conduct pre-production audits in accordance with PPAP (Production Part Approval Process) and APQP (Advanced Product Quality Planning) requirements.
- Conduct audits against various inspection standards.
- Develop systems and plans to improve product quality control.
- Promote customer satisfaction through execution of improvement plans and completion of monthly department KPI reports.
- Responsible for monthly and annual customer quality assessments, analysis, and department KPI reporting.
- Provide QA & QC education and training for operators, QC inspectors, and technicians.
- Act as Management Representative (MR) for the General Manager, with the following responsibilities:

- To ensure effectively implement quality and environmental system and fully compliance with ISO &TS requirement.
- Cooperate with other departments, arrange internal audit.
- Implement internal audit and improvement.
- Ensure well prepared quality and environmental systems at any time for external audit
- Ensure the implementation of corrective action for the finding from internal and external audit
- Plan and preside quality and environmental system review meeting, implementation of various quality and environmental system resolution.
- Reject any the actions that can not solve the current problems.

**JOB REQUIREMENTS**:

- Bachelor’s degree in Science or Technology, with certifications in ISO, TS, and related management systems.
- 20 years of working experience in a manufacturing environment, including at least 8 years in a managerial position.
- Experience in a multinational company is preferred.
- Strong knowledge of ISO and TS quality management systems.
- Familiarity with laws and regulations related to occupational health, safety, and quality systems.
- Excellent skills in problem-solving, team building, and project leadership.
- Strong analytical ability to forecast, identify root causes, and implement effective solutions.
- Strategic and structured thinking.
- Strong leadership, communication skills, and readiness to take responsibility.
- High level of discretion and ability to manage confidential corporate information.
- Able to speak, read, and write in Mandarin to effectively communicate with Mandarin-speaking clients and business partners

**Job Types**: Full-time, Permanent

Pay: RM15,000.00 - RM20,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Work Location: In person

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