Quality Manager

7 days ago

Johor Bahru, Johor, Malaysia Private Advertiser Full time

Quality Manager (EMS Industry) – Johor Bahru

Join a High-Performance, Fast-Growing Manufacturing Leader

Are you a results-driven Quality professional ready to elevate manufacturing excellence?

We are a top-tier EMS manufacturer seeking a passionate and strategic Quality Manager to lead our Quality Assurance function and drive world-class standards across our operations.

If you thrive in a high-speed, precision-focused environment and enjoy building strong quality systems, leading teams and interfacing directly with global customers; this role is for you.

What You Will Lead

As the Quality Manager, you will be the champion of continuous improvement across the plant. Your scope includes:

Quality Strategy & Leadership

  • Establish quality policies, standards and procedures to ensure operational excellence and regulatory compliance.
  • Provide strategic direction for quality initiatives, audit readiness and customer satisfaction.

Manufacturing Quality Excellence

  • Lead quality performance improvement across production, incoming materials and outgoing inspections.
  • Approve or reject products based on quality standards and drive improvements to reduce defects.
  • Oversee root-cause analysis, CAPA implementation and preventive actions across departments.
  • Enhance First Pass Yield, OQC DPPM and customer complaint metrics.

Customer & Supplier Quality Management

  • Act as the key liaison to customers for quality matters; lead audits, reviews, escalations and problem resolution.
  • Ensure timely communication, primary replies within 24 hours and full case closure.
  • Set requirements for raw materials and suppliers, monitoring compliance through systemic audits.

Team Leadership & People Development

  • Lead and guide a team of QA engineers, inspectors and technicians.
  • Build capability across the organization; training, coaching and strengthening quality mindset.
  • Coordinate internal audits, calibration activities, and continuous improvement projects.

What We're Looking For

Mandatory Requirements

  • Mandarin-speaking is mandatory (to manage customer audits, documentation & stakeholder communication across regions).
  • Strong experience in EMS / electronics manufacturing, PCBA or high-volume assembly environment.
  • Hands-on expertise in ISO9001, ISO14001, IATF16949, internal audit, customer quality, supplier quality and quality engineering tools.
  • Solid leadership capability; able to influence cross-functional teams and drive change.
  • Strong analytical mindset, data-driven approach, and excellent problem-solving skills.

Preferred

  • Degree in Engineering, Quality, Manufacturing or related field.
  • Experience managing customer complaints (RMA/Lot Return), FPY, DPPM, FAI, ORT metrics.
  • Ability to thrive under fast-paced, dynamic manufacturing timelines.
  • Excellent communication, leadership maturity and audit presentation skills.

Why Join Us?

  • Be part of a high-growth, state-of-the-art EMS organization with international exposure.
  • Lead a critical function with direct impact on operational success and customer satisfaction.
  • Opportunities for regional visibility, leadership expansion and long-term career growth.
  • Collaborative, forward-thinking environment that values innovation and continuous improvement.

Work Location

Johor Bahru, Malaysia

Ready to Lead Quality to the Next Level?

If you are a proactive leader with a strong EMS background and passion for quality excellence, we invite you to apply now.

Apply today and help us build a future of world-class manufacturing.

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