Customer Service

2 weeks ago


Butterworth, Malaysia TND Express (M) Sdn Bhd Full time

**Requirements**:

- Excellent hands-on skills with eye for details
- Ability to work independently.
- Positive attitude and responsible character.
- Pleasant personality with focus on excellence in customer service.
- Prior working experience will be an added advantage.
- Self-starter with good communication and interpersonal skill.
- Possess self-confidence and be able to actively interact with all relevant parties.
- Fresh graduate and SPM leavers are encourage to apply.

**Responsibilities**:

- Identifying customer needs and assisting them in using specific feature and functionalities in my client's social media platform
- Following up with customers to ensure their issues are resolved
- Professional customer service skills with a solutions mindset including the ability to deliver an exemplary customer experience**Benefits**:

- KWSP
- SOCSO
- Medical claim included
- Annual and medical leave shall be in accordance with the prevailing Labour Law

Additional Benefits
- Annual Leave
- Medical and Hospitalisation Leave
- Annual Bonus
- EPF / SOCSO / PCB
- Company Trip
- Training Provided



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