Telephone Operator/ Contact Centre Agent

Are you ready to get ahead in your career? - We want to empower you to turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. -...

**What are you accountable for?** - Responsible for smooth handling of incoming and outgoing calls. - Answer all in-coming and out-going calls in a professional manner and to practice Standard Answering Phrase. - Assist patient, make appointment through Arcus (hospital information system). - Handle irate callers professionally and courteously by helping them...

To be responsible for smooth handling of incoming and outgoing calls - To answer all in-coming and out-going calls in a professional manner and to practice Standard Answering Phrase - To assist patient, make appointment through Arcus (hospital information system) - Handle irate callers professionally and courteously by helping them to resolve their issue or...

To be responsible for smooth handling of incoming and outgoing calls - To answer all in-coming and out-going calls in a professional manner and to practice Standard Answering Phrase - To assist patient, make appointment through Arcus (hospital information system) - Handle irate callers professionally and courteously by helping them to resolve their issue or...

**JOB PURPOSE** This role acts as the liaison between Maxis and customers to recover debts and resolve outstanding payments. Duties include communicating with customers via telephone, negotiating payment plans with owing customers, and enacting payment plans to clear their debts. Accomplished Tele-Collection Agents require high customer service, persuasion,...

Are you ready to get ahead in your career? - We want to empower you to turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. -...

**Responsibilities**: - Responsibilities: - A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives. - Perform cashiering functions in terms of product purchase by balancing cash registers. - Recommend and promote product or PLC membership sign-ups...

**Sunway Medical Centre Bandar Sunway is Hiring!** - Attend to incoming customers/patients in the centre. - Assist customers/patients with direction and simple enquiries throughout the hospital. - Assist with registration at the outpatient clinics. **Job Requirements**: - Minimum SPM. **Fresh graduates are encouraged to apply!**: - Has working experience...

**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...

Handle all customer interactions and enquiry on a timely basis and initiate best possible solutions, ensure KPIs are achieved consistently. - Deliver excellent services and increase customer satisfaction. - Identify opportunities to upsell relevant products. - Work closely with sales team for any sales enquiry from new customers. - Maintain confidentiality...