Sales Administrator

1 day ago


Senawang, Malaysia FIXBAY SDN BHD Full time

Job description:
**Key Responsibilities**:

- Respond promptly to customer inquiries via phone calls, social media platforms (Facebook, WhatsApp, Instagram, Website, etc.), and other communication channels.
- Process and manage customer orders efficiently, ensuring accuracy in order details.
- Update and maintain order information in the system, and forward confirmed orders to technicians or administrative assistants at respective branches.
- Liaise with branch offices to confirm product stock availability before processing customer orders.
- Maintain and update the customer database, ensuring records are accurate and up to date.
- Provide administrative support to the sales team, including preparation of quotations, invoices, and related documents.
- Assist in compiling sales reports and monitoring order progress to ensure timely delivery and customer satisfaction.
- Work closely with internal teams to ensure smooth coordination between sales, operations, and customer service.

**Requirements**:

- Minimum Diploma in Business, Sales, Marketing, or any related field (preferred).
- Experience in sales admin or customer service is an advantage.
- Good communication in English and Bahasa Malaysia.
- Organized, detail-oriented, and customer-friendly.

“Behind every great sale, there’s a great Sales Admin - be that person”

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Free parking
- Health insurance
- Opportunities for promotion
- Professional development

Work Location: In person


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