Clinic Assistant

4 days ago

Putrajaya, Malaysia KLINIK DR NAJWA SDN. BHD. Full time

**Key Responsibilities**:
1. **Front Desk & Administrative Duties**
- Greet and register patients upon arrival.
- Schedule appointments and manage patient records.
- Handle phone calls, inquiries, and patient follow-ups.
- Process payments, issue receipts, and manage billing using clinic software.
- Maintain proper filing and organization of documents.

2. **Clinical Assistance**
- Assist doctors and nurses during consultations and minor procedures.
- Prepare consultation rooms and treatment areas.
- Perform basic checks (e.g., height, weight, temperature) under supervision.
- Sterilize and prepare instruments and medical supplies.

3. **Inventory & Supplies**
- Monitor and replenish medical supplies.
- Ensure medications and consumables are stored properly.
- Assist in stock-taking and inventory record maintenance.

4. **Hygiene & Safety**
- Maintain cleanliness of consultation rooms, waiting areas, and restrooms.
- Dispose of medical waste according to safety protocols.
- Support infection control practices in the clinic.

5. **Customer Service**
- Ensure patients feel comfortable and attended to throughout their visit.
- Assist elderly or disabled patients when needed.
- Handle patient concerns or complaints professionally and refer to supervisor when necessary.

**Requirements:Qualifications**:

- SPM or equivalent.
- Additional training or certification in healthcare or clinic operations is an advantage.

**Experience**:

- 0-2 years of working experience in a clinic or healthcare setting.

**Skills & Attributes**:

- Friendly, responsible, and service-oriented attitude.
- Able to multitask and work well under pressure.
- Good communication skills in Bahasa Malaysia and moderate English (other languages an advantage).
- Basic computer skills.

**Job Types**: Full-time, Permanent

Pay: RM1,700.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Work Location: In person

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