Teleperformance -mandarin Speaker
1 week ago
Required Interpersonal Skills:
- Customer Service orientation.
- Customer Results/Solutions focused.
- Customer Expectations Management.
- Active Listening Skills.
- Ability to handle queries and objections in a professional manner.
- Passionate about communication and interacting with people is key to success in this role.
- Able to receive continuous feedback and work in a fast-paced working environment.
- Positive attitude and willingness to learn and go the ‘extra mile’ for self-improvement.
- Emotional intelligence and ability to stay calm when customers are stressed or annoyed.
- Good reasoning and analytical skills.
- Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations.
- **Must be able to speak, read and write in Mandarin.**:
- **We can accept Native China PRC with good English to join us as well.**
**Job Type**: Permanent
Pay: RM2,800.00 - RM3,300.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Signing bonus
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